Stephen Ayala Jr.
134 Park Ridge Lane
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Pump Mechanic
Hydro East
Aston Mills, PA
10.2025 - 03.2026
- Diagnosed and repaired hydraulic pump systems to ensure optimal performance.
- Conducted preventative maintenance on pumps and related equipment to minimize downtime.
- Collaborated with engineers to develop effective repair strategies for complex pump systems.
Ramp Agent
Southwest Airlines
Denver, CO
03.2020 - 10.2025
- Coordinated aircraft loading and unloading operations to ensure timely departures.
- Conducted safety inspections of ground handling equipment to maintain compliance with safety regulations.
- Collaborated with team members to streamline baggage handling processes, enhancing operational efficiency.
- Mentored new ramp agents on standard operating procedures and safety protocols.
- Managed the movement of cargo and luggage, optimizing space utilization on aircraft.
Labor Technician
Prompt Dry Restoration
Las Vegas, NV
06.2017 - 02.2020
- Supervisor, in charge of the restoration crew
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Inspected properties for water damage, assessing the extent of loss and required repairs.
- Evaluated flood damage claims to determine coverage and settlement options.
- Improved overall customer satisfaction with timely communication and diligent follow-up on outstanding claims.
Education
High School Diploma -
Foothill High School
Henderson, NVSkills
- Pump installation
- Precision handling
- Problem-solving
- Heavy lifting
- Fire damage restoration
- Accident prevention
Timeline
Pump Mechanic
Hydro East
10.2025 - 03.2026
Ramp Agent
Southwest Airlines
03.2020 - 10.2025
Labor Technician
Prompt Dry Restoration
06.2017 - 02.2020
High School Diploma -
Foothill High School