Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Azzole

Panama City Beach,FL

Summary

Detail-focused general merchandise leader with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales. Offers strong knowledge of retail procedures and sales techniques.

Overview

8
8
years of professional experience

Work History

General Merchandise Leader

Target
11.2021 - Current
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Onboarded and mentored new hires, resulting in stronger staff development and increased productivity.

Server & Bartender

The Oval Office Pub
03.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Department Manager

Dicks Sporing Goods
06.2020 - 11.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Lead Server

Flounders
04.2016 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enforced compliance with food safety and sanitation standards throughout restaurant.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Business Administration

Pensacola State College
Pensacola, FL

High School Diploma -

Pine Forest High School
Pensacola, FL
2009

Skills

  • Detail-Orientated
  • Time Management
  • Maximizing Profitability
  • Business Operations Knowledge
  • Performance Monitoring and Evaluation
  • Verbal and Written Communication
  • Sales and Marketing
  • Financial Management
  • Team Leadership
  • Customer Service
  • Problem Resolution
  • Food and Beverage Management

Timeline

Server & Bartender

The Oval Office Pub
03.2022 - Current

General Merchandise Leader

Target
11.2021 - Current

Department Manager

Dicks Sporing Goods
06.2020 - 11.2021

Lead Server

Flounders
04.2016 - Current

Business Administration

Pensacola State College

High School Diploma -

Pine Forest High School

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Stephen Azzole