Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Baynard

Summary

Results-driven professional with expertise in client relations, team leadership, and process improvement. Skilled in building strong customer relationships, streamlining operations, and driving business growth through effective communication and problem-solving. Proven ability to adapt quickly, manage projects, and deliver high-quality results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Wrestling Coach

Christ School
10.2024 - Current
  • Analyzed match footage to identify areas for improvement and formulate tailored training sessions.
  • Coordinated logistics for competitions, ensuring all equipment and resources were prepared and available.
  • Evaluated wrestler performance during practice sessions and provided constructive feedback for ongoing improvement.


Installer/Customer Service Representative

R-Pro Select
01.2024 - Current
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Oversaw daily operations, ensuring compliance with company standards.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

National Team Coach

NC USA Wrestling
05.2022 - Current
  • Evaluated athletes' progress through regular assessments, providing constructive feedback for development.
  • Enhanced recruitment strategies to attract talented athletes, increasing program visibility and participation.
  • Maintained comprehensive knowledge of athletic medicine as related to common injuries and conditions across sport.


Wrestling Official

Usa Wrestling
05.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.


Maintenance Crew Member

Asheville Municipal Golf Course
05.2023 - 01.2024
  • Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
  • Performed equipment maintenance and repairs to keep tools functional for projects.

Education

No Degree - Psychology

Queens University of Charlotte
Charlotte, NC

No Degree - History

Montreat College
Montreat, NC

Cyber Security

Carolina Cyber Center
Montreat, NC
08-2026

Skills

  • Business Development & Client Acquisition – identifies opportunities, builds pipelines, and supports revenue growth
  • Customer Relationship Management (CRM) – cultivates strong client relationships to increase satisfaction and retention
  • Sales Support & Lead Generation – assists in prospecting, qualifying leads, and presenting value-driven solutions
  • Negotiation & Closing Skills – facilitates agreements, resolves objections, and drives win-win outcomes
  • Market Research & Competitive Analysis – evaluates client needs and industry trends to inform business strategies
  • Project & Event Management – plans, coordinates, and executes initiatives with precision and efficiency
  • Leadership & Team Development – coaches and motivates individuals to maximize performance and achieve goals
  • Problem Solving & Adaptability – applies critical thinking to overcome challenges and deliver client-focused solutions
  • Commitment to excellence

Timeline

Wrestling Coach

Christ School
10.2024 - Current

Installer/Customer Service Representative

R-Pro Select
01.2024 - Current

Maintenance Crew Member

Asheville Municipal Golf Course
05.2023 - 01.2024

National Team Coach

NC USA Wrestling
05.2022 - Current

Wrestling Official

Usa Wrestling
05.2015 - Current

No Degree - Psychology

Queens University of Charlotte

No Degree - History

Montreat College

Cyber Security

Carolina Cyber Center

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