Stephen Bell
Cleveland,OH
Summary
Transportation manager with five years of experience in hiring and overseeing teams of drivers to consistently meet efficiency and performance targets. Possesses a strong understanding of effective routing strategies and transportation cost-saving measures. Demonstrates extensive knowledge in operations management, supply chain, logistics/transportation management, and DOT compliance requirements. Highly organized with exceptional attention to detail and accuracy, committed to providing excellent customer service and meeting deadlines. A driven leader who excels at motivating and developing employees.
Overview
18
18
years of professional experience
Work History
Transportation Manager
US Foods
01.2024 - Current
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Oversaw team of 60+ drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Worked to achieve company goals and KPI's, including safety metrics (accidents, injuries, etc), operational metrics (employee productivity, etc), and profitability metrics (profit margins, EBITDA, operational costs, etc).
Casual Class A CDL Tractor-Trailer Driver
Mast Trucking, Inc.
05.2020 - Current
- Casual driver working under the Fresh Mark/Sugardale Meat company
- Shuttling trailers from plant to plant, located in Salem, Canton, and Massillon, Ohio
- Only work on the weekends as needed.
- Followed DOT and federal laws on proper operation of commercial vehicles.
Certified Pharmacy Technician (CPhT)
Discount Drug Mart, Inc.
01.2007 - Current
- Assisted pharmacist with the preparation of patient medications
- Excellent face-to-face customer service with emphasis on helping patients with their medications, answering phone calls, and ringing customers out at the POS
- Knowledgeable in HIPAA, OSHA, PHI, and PII rules and laws
- Experience with compounding medications
- Inventory Management - buyer of dangerous drugs and verifying proper storage procedures are upheld, expiration dates are within a drug usage time frame, and keeping a reasonable profit margin between total sales and total pharmacy drug acquisition cost.
Operations Supervisor/Dispatcher
UPS Freight/TForce Freight
09.2019 - 08.2023
- Directly managed a team of up to approximately 55 Class A CDL city drivers and a team of 3 clerks
- Dispatched drivers on routes, securing pickups and managing deliveries in the region, payroll, safety, and DOT/HOS compliance
- Coached drivers using Lytx camera system to help mitigate/diminish negative driving habits
- Rotated to outbound operations and supervised a team of 10 dock employees to get shipments loaded onto trailers and meet scheduled line haul cut times while making sure all operational goals were met, including ton mile, employee bills per hour, cube utilization, freight dimensioning, and revenue per trailer
- Filled in as city planner (leader of inbound operations) and as line haul dispatcher (supervised up to approximately 40 line haul drivers) as needed.
OTR Class A CDL Tractor-Trailer Driver
Dynamic Transit Co.
04.2016 - 09.2019
- Drove the 48 contiguous states while interacting with consignors and consignees and providing one on one excellent customer service
- Followed DOT and federal laws on proper operation of commercial vehicles.
Dedicated Class A CDL Tractor-Trailer Driver
Marten Transport
07.2015 - 04.2016
- Dedicated driver working under the Coca-Cola brand in Twinsburg, Ohio
- Transported trailers from the bottling/manufacturing plants to the Coca-Cola distribution centers around the region, which was in a 250-mile radius of Twinsburg
- Followed DOT and federal laws on proper operation of commercial vehicles.
OTR Class A CDL Tractor-Trailer Driver
SwiR TransportaMon
11.2014 - 07.2015
- Drove 48 contiguous states while interacting with consignors and consignees and providing one on one excellent customer service
- Followed DOT and federal laws on proper operation of commercial vehicles.
Education
Business Management -
Cuyahoga Community College
Highland Hills, Ohio05.2021
Biology -
Kent State University
Kent, Ohio12.2012
Biology -
University of Toledo
Toledo, Ohio12.2009
Skills
- Problem Solving
- Communication
- Report Preparation
- Customer Service
- Microsoft Office Suite
- Fleet Management
- Route Planning
- Budget Control
- Staff recruitment
- Safety Management
- Transportation Regulations
Pronouns
he/him/his
Timeline
Transportation Manager
US Foods
01.2024 - Current
Casual Class A CDL Tractor-Trailer Driver
Mast Trucking, Inc.
05.2020 - Current
Operations Supervisor/Dispatcher
UPS Freight/TForce Freight
09.2019 - 08.2023
OTR Class A CDL Tractor-Trailer Driver
Dynamic Transit Co.
04.2016 - 09.2019
Dedicated Class A CDL Tractor-Trailer Driver
Marten Transport
07.2015 - 04.2016
OTR Class A CDL Tractor-Trailer Driver
SwiR TransportaMon
11.2014 - 07.2015
Certified Pharmacy Technician (CPhT)
Discount Drug Mart, Inc.
01.2007 - Current
Business Management -
Cuyahoga Community College
Biology -
Kent State University
Biology -
University of Toledo
Similar Profiles
Ulises BautistaUlises Bautista
Non-CDL Delivery Driver at US FoodsNon-CDL Delivery Driver at US Foods
Anthony BeesoAnthony Beeso
Warehouse Order Selector at US FoodsWarehouse Order Selector at US Foods
Robert CatronRobert Catron
Facility Maintenance Lead at US FoodsFacility Maintenance Lead at US Foods
Manuel GarciaManuel Garcia
Warehouse Worker at US FoodsWarehouse Worker at US Foods
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed