Stephen Bird
Olympia,WA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate Specialist
Home Depot
03.2022 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Contributed to a positive work environment by collaborating with team members and offering support.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally.
Bar Manager
Don Juan's Mexican Kitchen
07.2019 - 07.2021
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Managing Bartender
Olympia 21 Club
02.2009 - 09.2018
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
Skills
- Effective negotiation
- Money Handling
- Store Opening and Closing
- Customer Assistance
- Product Knowledge
- Time Management
Certification
Microsoft Certification
- Forklift License
- Microsoft Training
- Mixologist License
- Food Handlers License
Timeline
Sales Associate Specialist
Home Depot
03.2022 - 05.2024
Bar Manager
Don Juan's Mexican Kitchen
07.2019 - 07.2021
Managing Bartender
Olympia 21 Club
02.2009 - 09.2018
Microsoft Certification
- Forklift License
- Microsoft Training
- Mixologist License
- Food Handlers License