STEPHEN BRADBERRY
Wichita,KS
Summary
Outgoing Operations Supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
23
23
years of professional experience
Work History
Operations Supervisor
FedEx Ground
Wichita, KS
09.2007 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
- Mentored team members, enhancing skills and promoting professional development.
- Implemented process improvements, increasing productivity and reducing operational delays.
- Analyzed performance metrics, identifying trends to inform strategic decision-making.
- Developed training programs, fostering a culture of continuous improvement among staff.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Warehouse Worker
United Refrigeration Inc.
Wichita, KS
04.2008 - 10.2008
- Monitored shipping and receiving operations to maintain accuracy in order processing.
- Coordinated inventory management processes to ensure accurate stock levels and timely order fulfillment.
- Operated forklifts and other material handling equipment to facilitate efficient warehouse operations.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
Vendor
National Vender Services
Wichita, KS
08.2005 - 02.2006
- Ensured accurate product placement and organization on shelves to optimize customer accessibility.
- Monitored inventory levels, facilitating timely replenishment of stock to maintain sales flow.
- Trained new staff on stock management procedures, fostering a culture of efficiency and accuracy.
- Optimized item placement based on shopper trends, driving higher sales for popular products.
- Assisted customers in locating products, providing knowledgeable recommendations that led to increased sales.
- Enhanced store appearance by organizing merchandise and maintaining clean, well-stocked aisles.
Store Clek/Head Photo Technician
Walgreens
Wichita, KS
08.2002 - 02.2005
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawers, ensuring accurate balance at shift end.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Operated advanced photo processing equipment to deliver high-quality images efficiently.
- Oversaw workflow management, ensuring timely completion of photo orders and services.
- Trained junior staff on photo editing software and best practices for image quality control.
Education
High School -
Wichita Southeast High School
Wichita, KS05.2003
Skills
- Microsoft Word
- Excel
- Operations management
- Workflow optimization
- Performance monitoring
- Team Training
- Safety oversight
- Employee development
- Customer relations
- Warehouse operations
Timeline
Warehouse Worker
United Refrigeration Inc.
04.2008 - 10.2008
Operations Supervisor
FedEx Ground
09.2007 - Current
Vendor
National Vender Services
08.2005 - 02.2006
Store Clek/Head Photo Technician
Walgreens
08.2002 - 02.2005
High School -
Wichita Southeast High School