Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Brownrigg

Lees Summit,MO

Summary

Dynamic leader with proven expertise in store operations and team leadership, honed at CVS Pharmacy and Osco Drug. Excelled in enhancing customer relations and solving complex problems, boosting sales through meticulous analysis and multitasking. Skilled in customer service and sales analysis, I thrive in fast-paced environments, consistently achieving operational excellence and positive feedback.

Overview

25
25
years of professional experience

Work History

Store Manager

CVS Pharmacy
06.2006 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Market Manager

Osco Drug
08.1999 - 06.2006

Complete P&L responsibility for nine Osco Drug stores as well as the store based.


Complete HR responsibility for market.



Education

High School Diploma -

University of Kansas
Lawrence, KS

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Team leadership and coaching
  • Outstanding communication skills
  • Sales Analysis

Timeline

Store Manager

CVS Pharmacy
06.2006 - Current

Market Manager

Osco Drug
08.1999 - 06.2006

High School Diploma -

University of Kansas
Stephen Brownrigg