Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Open To Work
Hi, I’m

Stephen Carlos

Norfolk,VA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Store ManagerChef ManagerCookHibachi ChefKitchen Help

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Norfolk, VA, US
Open to relocation: No

Salary Range

$65000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchCompany CultureFlexible work hours

Summary

Dynamic Store Manager with proven success in enhancing customer satisfaction and operational efficiency. Skilled in team leadership, inventory management, and problem-solving.

Overview

8
years of professional experience
1
Certification

Work History

Panda Express

Store Manager
06.2025 - Current

Job overview

  • Managed daily operational activities, focusing on efficiency and customer satisfaction.
  • Conducted workshops and coaching sessions to elevate team members' understanding of products and improve customer interaction strategies.
  • Monitored and adjusted inventory levels to support supply chain effectiveness and minimize excess.
  • Analyzed peak hour sales trends and implemented promotional strategies to optimize revenue generation.

Panda Express

Chef Manager
11.2021 - 06.2025

Job overview

  • Directed daily kitchen operations, emphasizing strict adherence to food safety regulations and quality assurance practices.
  • Designed and executed staff training initiatives aimed at enhancing culinary skills and boosting overall efficiency.
  • Optimized inventory management strategies to enhance operational efficiency and minimize waste
  • Coordinated team activities and addressed operational challenges in the general manager's absence.

Panda Express

Cook
07.2020 - 11.2021

Job overview

  • Prepared high-quality dishes following established recipes and standards.
  • Ensured food safety and sanitation compliance throughout kitchen operations.
  • Operated kitchen equipment efficiently, maintaining cleanliness and functionality.
  • Assisted in training new team members on cooking techniques and safety procedures.

Osaka Japanese Steak House and Seafood

Hibachi Chef
10.2019 - 09.2021

Job overview

  • Prepared and cooked hibachi dishes using traditional Japanese techniques.
  • Ensured food safety and sanitation standards were consistently met in kitchen operations.
  • Demonstrated excellent knife skills while executing precise ingredient preparations.
  • Collaborated with front-of-house staff to enhance overall guest dining experience.
  • Managed inventory levels to minimize waste and optimize cost-efficiency in food preparation.
  • Assisted with event planning and catering services, ensuring memorable experiences for clients during special occasions.
  • Built rapport with customers through engaging tableside presentations and excellent communication skills.

Panda Express

Kitchen Help
11.2019 - 07.2020

Job overview

  • Assisted in food preparation and cooking processes to ensure high-quality meal production.
  • Maintained cleanliness and organization of kitchen areas, adhering to safety and sanitation standards.
  • Supported team members during peak hours, ensuring efficient service and customer satisfaction.
  • Managed inventory levels, restocking supplies to optimize workflow and minimize downtime.

China King

Sous Chef
10.2017 - 02.2019

Job overview

  • Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
  • Developed new menu items, focusing on authentic flavors and presentation.
  • Trained and mentored junior chefs in culinary techniques and best practices.
  • Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
  • Collaborated with front-of-house team to enhance customer dining experience through timely service.
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.

Education

Tandang Sora NHS
4 Don Jose St, QC, Metro Manila, Philippines

High School Diploma

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Team leadership
  • Team leadership and coaching
  • Inventory management
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruiting and hiring

Certification

Servsafe Certified

Landmark Certification

Languages

Spanish
Professional Working
English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Store Manager

Panda Express
06.2025 - Current

Chef Manager

Panda Express
11.2021 - 06.2025

Cook

Panda Express
07.2020 - 11.2021

Kitchen Help

Panda Express
11.2019 - 07.2020

Hibachi Chef

Osaka Japanese Steak House and Seafood
10.2019 - 09.2021

Sous Chef

China King
10.2017 - 02.2019

Tandang Sora NHS

High School Diploma

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Stephen Carlos