Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Carrales

Austin

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that provides needed work experience, while offering professional challenges and utilizing interpersonal, time management, and problem-solving skills. Compassionate professional in animal care fields known for high productivity and efficiency in task completion. Skilled in behavior modification, obedience training, and health monitoring of various animals. Excel in patience, empathy, and communication, ensuring successful outcomes in all endeavors.

Overview

4
4
years of professional experience

Work History

Canine Handler

Dogtopia of Crestview
Austin
07.2022 - Current
  • Corrected problem behaviors through the understanding of pack dynamics, canine psychology and positive reward-based training.
  • Administered prescribed medications to many different animals.
  • Followed precise feeding instructions, play, and sleep schedules for animals under care (sometimes over 100+ animals at one time).
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Interacted with canine owners and provided needed progress reports in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Assistant Manager

Jackie's Play and Stay
Austin
02.2022 - 04.2025
  • Supervised team members, providing guidance on customer service best practices.
  • Handled customer inquiries and resolved issues efficiently to maintain satisfaction.
  • Facilitated communication between management and staff to streamline workflow processes.
  • Resolved conflicts between team members in an effective manner.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Cleaned and sanitized kennels to maintain a healthy environment for pets.
  • Maintained accurate records of animal care, feeding schedules, and medications.
  • Engaged with pet owners, providing updates on their animals' well-being.
  • Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Greeted clients upon arrival at the facility and provided tours when necessary.

Education

Associate of Science -

Austin Community College
Austin, TX
08-2023

High School -

McCallum High School Fine Arts Academy
Austin, TX
06.2022

Marine Biology Program

Texas A&M Galveston University

Skills

  • Good Work Ethic
  • Friendly, Positive Attitude
  • Flexible Schedule
  • Critical Thinking
  • Problem Resolution
  • Planning & Organizing
  • Decision Making
  • Dependable and Responsible
  • Customer service
  • Problem solving
  • Effective communication
  • Dog handling expertise

Timeline

Canine Handler

Dogtopia of Crestview
07.2022 - Current

Assistant Manager

Jackie's Play and Stay
02.2022 - 04.2025

Associate of Science -

Austin Community College

High School -

McCallum High School Fine Arts Academy

Marine Biology Program

Texas A&M Galveston University

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