STEPHEN CARUSO

General Manager with 27 years of experience in team leadership and fostering a culture of open communication. Expertise in accounting, supply chain management, and marketing, with a strong focus on operational efficiency and cost reduction. Proven ability to oversee daily operations and implement policies that enhance business performance and profitability. Skilled in strategic planning and staff development, consistently driving improvements in workflow and team productivity.

• Member of Naples Chamber of Commerce
• USGA Member/Handicap 9
• Volunteer Relay for Life
• Volunteer American Cancer Society
• Fundraiser for 2 local children in need charities and 1 Veterans charity

• Process Improvement
  Achieved profit result by implementing cost-cutting measures 12 years in a row. 10 time General Manager of the Year nominee.
• 2008 / 2015 / 2023 Hooters Marketing General Manager of the Year.
• 2011 / 2013 Accounting General Manager of the Year.
• 2012 / 2014 / 2023 Human Resources General Manager of the Year.
• 2012 / 2014 Training General Manager of the Year.
• 2014 / 2015 General Manager of the Year.
• Naples Hooters - Best Food Winner 2012 / 2014 / 2015
• Sales and Promotion
  Achieved status as one of the top 3 out of 19 store sales performers in the region. Assisted in planning and executing outside and in-store promotional events.
• Staff Training
  Trained staff of 80 in all area's of responsible food and beverage service.
• Management
  Directed marketing team and executed events that generated over $350,000 in extra sales that were a direct result of the special events.
• Partner Development
  Effectively raised $110,000 in charity dollars for nonprofit organizations through outside promotions and annual golf tournaments

• Serve - Safe Certification in safe food handling and responsible alcohol service
• T.I.P.S. Trainer - Training for Intervention Procedures for Servers
• Collier County Certified Crowd Manager.
• Food Safety certified State of Florida