Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mortgage Originator
Uwharrie Bank Mortgage
07.2024 - Current
Identified opportunities for cross-selling additional financial products and services to meet client needs.
Participated in networking events within the community to promote company brand awareness and establish valuable connections within the industry.
Maintained thorough knowledge of lending programs, industry standards, and guidelines to effectively advise clients.
Conducted comprehensive pre-qualification assessments for potential borrowers to determine eligibility.
Owner/ Operator
SC3 Consulting, Inc.
02.2017 - 12.2024
Handle the daily running and operations of a financial services firm specializing in residential mortgage financing and lender placement for unique and specific client scenarios
Running payroll, bookkeeping, accounting, and billing
Customer communication with an emphasis on high level customer service and, in turn, retention
Presentation skills with services such as Mortgage Coach, MBS Highway, Loom, BombBomb, etc
Branch Manager
Nationwide Loans, Inc
07.2022 - 07.2024
In charge of the Escondido Branch of 3 mortgage loan originators (MLOs) as well as a varying number of assistants to team leads
Led each team's efforts to facilitate successful closed units and volume while maintaining high level customer service for reputation purposes by holding weekly meetings and jumping in daily on a technology aspect for those less familiar with newer (or new to them) systems/programs to ensure speed and efficiency while maintaining competitive rate/fee structures for their respective book of business
Branch Manager
Best Equity Property Services, Inc
04.2019 - 05.2022
Ran and managed the Escondido branch
Recruited 3 team members to join the company in a thriving market
Provided systems and services to those within my branch to help them navigate a market highly impacted by Covid
Sustained business as a group achieving the second most units and volume as a branch in the entire company
Branch manager
World Wide Credit Corporation
06.2017 - 04.2019
Mortgage Loan Originator
Finance of America Mortgage
11.2005 - 06.2017
Company Overview: Previously known as Pinnacle Capital Mortgage, Alpine Mortgage & American Capital Home Loans
Worked my way up from data input to assistant to Jr
Loan Officer to Loan Officer (all primarily under one manager (Carl Kelley, (760) 390-6561) additional references available upon request)
Previously known as Pinnacle Capital Mortgage, Alpine Mortgage & American Capital Home Loans
Education
Bachelor of Science - Finance
University of Connecticut
Storrs, CA
06.2004
Skills
Digital presentation skills
In person communication skills
Loan origination expertise
Operations management
Branch operations management
Loan structuring
Customer relationships
Document preparation
Certification
Amplifii your influence graduate, Lighthouse award winner
Account Executive – Professional Services at Metro Island Mortgage-Mortgage BankAccount Executive – Professional Services at Metro Island Mortgage-Mortgage Bank
Patient Access Representative at Medical University of South Carolina HospitalPatient Access Representative at Medical University of South Carolina Hospital