Stephen Collins
McDonough,GA
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Also skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 2-year industry history.
Logistics professional prepared for this role with strong background in inventory management and order fulfillment. Known for effective coordination and maintaining accuracy in high-pressure settings. Focused on team collaboration and achieving results through reliability and adaptability. Skilled in using warehouse management systems and following safety protocols.
Dedicated professional bringing wealth of experience in bonding and surety services. Known for meticulous attention to detail and delivering reliable outcomes. Proven track record in fostering team collaboration and adapting to dynamic environments.
Overview
8
8
years of professional experience
Work History
Order Picker
GXO Logistics (Hired on Through Temp Service Prologistix)
09.2024 - Current
- Picked and packed orders accurately, ensuring timely shipment to customers.
- Monitored equipment performance and reported maintenance needs promptly.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Bonding Agent
AA Professional Bonding
10.2023 - 04.2024
- Managed client interactions to ensure timely processing of bond applications.
- Developed and maintained strong relationships with financial institutions for seamless transaction execution.
- Trained junior agents on regulatory compliance and best practices for bond underwriting.
- Analyzed risk factors to determine appropriate bonding solutions for diverse clientele.
- Streamlined documentation processes, reducing turnaround times for bond issuance.
- Conducted thorough risk assessments to determine appropriate bond amounts and minimize potential liabilities.
- Educated clients on the benefits of various bonding options, allowing them to make informed decisions about their financial needs.
- Delivered exceptional customer service by promptly addressing inquiries or concerns from both existing and prospective clients.
- Assisted clients in navigating complex regulatory environments, ensuring compliance with all applicable laws and regulations.
- Expedited bond approval processes by maintaining open lines of communication between clients, underwriters, and related parties.
- Minimized client exposure to financial risks by conducting regular reviews of bond portfolios and recommending adjustments as necessary.
Correctional Officer
Clayton County Sheriff's Office
10.2020 - 09.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Responded to inquiries from inmates and other members of public.
- Assisted in intake and release of inmates.
- Investigated and responded to incidents of inmate misconduct.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters, and work areas for contraband.
- Prepared reports to document incidents and violations.
- Enforced rules and regulations to maintain order among inmates.
Warehouse Associate
Carters Oshkosh
01.2018 - 07.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
N/A - High School
Union Grove High School
Mcdonough, GA05.2006
Skills
- Self-Defense Techniques
- Inmate Rights
- Product Knowledge
- File and Record Maintenance
- Critical Thinking
- Social Perceptiveness
- Security Procedures
- Nonviolent Intervention
- Behavioral Disorders Familiarity
- Law Enforcement
- Disciplinary Action
- Tower Surveillance
- Time Management
- First Aid and CPR Certified
- Reading Comprehension
- De-Escalating Conflicts
- Contraband Inspections
- Search Cells
- Weapons
- Writing
- Monitoring
- Speaking
- Troubleshooting
- Negotiation
- Jail Management Software
- Active Listening
- Inmate Escorting
- Inmate Accountability
- Safety and Security Enforcement
- Bonding Experience
- Material Handling
- Loading and Unloading
- Warehouse Environment Safety
- Handheld Computer Device Software
- Cargo Sorting
- Pallet Jack Operation
- Assembly and Production
- Coordination
- Warehouse safety
- Quality control
- Shipping and packaging
- Heavy lifting
- Product location
- Pick lists
- Work order prioritization
- Picking accuracy
Timeline
Order Picker
GXO Logistics (Hired on Through Temp Service Prologistix)
09.2024 - Current
Bonding Agent
AA Professional Bonding
10.2023 - 04.2024
Correctional Officer
Clayton County Sheriff's Office
10.2020 - 09.2023
Warehouse Associate
Carters Oshkosh
01.2018 - 07.2020
N/A - High School
Union Grove High School
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