Stephen Crenshaw

Jacksonville,FL

Summary

Empathetic Peer Support Specialist who builds trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Able to reach out people in challenging situations who are looking for recovery and ready to help others reclaim lives through use of available services.

Overview

years of professional experience

Certificate

Work History

Peer Recovery Specialist

Gateway Community Services Inc, Jacksonville, FL

10.2022 - 10.2023

Maintained client confidentiality and adhered to HIPAA guidelines.
Documented case management activity for accurate, reliable records.
Improved relapse prevention rates with targeted recovery program mentoring.
Supported clients with compassionate, empathetic face-to-face counseling.

Installer

Weita ATM Installation

06.2018 - 08.2021

Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Inspected installations to check for functionality and maintain customer satisfaction.

Education

Bachelor of Arts - Religion

Liberty University, Lynchburg, VA

05.2007

Skills

Recovery Planning
Motivational Interviewing
Resource Navigation

Group Facilitation
Relapse Prevention
Active Listening

Certification

Certified Life Coach, Coach Training Alliance - June 2022

Hobbies

Reading
Spending Time in Nature
Spending Time With Family