An extensive work history in customer services, consistently ensuring quality patron experiences—whether it be food, service, and everything in between.
Overview
5
5
years of professional experience
Work History
Line Cook, Caterer
Costa Vida
Spring Hill, TN
09.2024 - Current
Monitored product freshness and rotation dates to maintain quality assurance standards.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Kept stations stocked and ready for use to maximize productivity.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Operated fryers and grills according to instructions to maintain safety and food quality.
Managed all aspects of the catering process from order taking to payment collection.
To-Go Server, Food Runner
Legends Steakhouse
Columbia, TN
01.2022 - 07.2024
Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
Confirmed customer orders through verbal communication with kitchen staff and management.
Packaged and bagged cooked food and prepared items.
Ensured compliance with health safety standards for all food handling procedures.
Provided friendly, efficient customer service to all patrons.
FOH Team Member, BOH Team Member
Chick-fil-A
Columbia, TN
03.2020 - 01.2022
Worked with cross-functional teams to achieve goals.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Cooked multiple orders simultaneously during busy periods.
Conducted regular maintenance on kitchen equipment such as deep fryers or stoves.
Mastered point-of-service computer system for automated order taking.
Assisted with customer requests and answered questions to improve satisfaction.