Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Stephen DePonceau

CULLEOKA,TN

Summary

An extensive work history in customer services, consistently ensuring quality patron experiences—whether it be food, service, and everything in between.

Overview

5
5
years of professional experience

Work History

Line Cook, Caterer

Costa Vida
Spring Hill, TN
09.2024 - Current
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Kept stations stocked and ready for use to maximize productivity.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Managed all aspects of the catering process from order taking to payment collection.

To-Go Server, Food Runner

Legends Steakhouse
Columbia, TN
01.2022 - 07.2024
  • Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
  • Confirmed customer orders through verbal communication with kitchen staff and management.
  • Packaged and bagged cooked food and prepared items.
  • Ensured compliance with health safety standards for all food handling procedures.
  • Provided friendly, efficient customer service to all patrons.

FOH Team Member, BOH Team Member

Chick-fil-A
Columbia, TN
03.2020 - 01.2022
  • Worked with cross-functional teams to achieve goals.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Cooked multiple orders simultaneously during busy periods.
  • Conducted regular maintenance on kitchen equipment such as deep fryers or stoves.
  • Mastered point-of-service computer system for automated order taking.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Culleoka Unit School
Culleoka, TN
05-2020

Skills

  • Quality assurance
  • Customer service
  • Time management
  • Critical thinking
  • Spanish Speaker
  • Public speaking
  • People handling
  • Conflict Resolution

Affiliations

  • Actor
  • Gardener
  • Studying investment, dividends and day trading.
  • Weight Lifting
  • Calisthenics

Languages

Spanish
Professional

References

References available upon request.

Timeline

Line Cook, Caterer

Costa Vida
09.2024 - Current

To-Go Server, Food Runner

Legends Steakhouse
01.2022 - 07.2024

FOH Team Member, BOH Team Member

Chick-fil-A
03.2020 - 01.2022

High School Diploma -

Culleoka Unit School
Stephen DePonceau