Stephen Ditoro
Palos Verdes Peninsula
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Warehouse Supervisor
Air Fayre Ca
2017.11 - 2023.12
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Determined staffing needs, developing schedules to staff all shifts.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supervised shipping and receiving, distribution and workplace safety.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Handled day-to-day shipping and receiving.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Trained new team members on proper and safe use of tools and equipment.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Warehouse Lead
Addeco Temporary Services (Air Fayre)
2016.08 - 2017.11
- Interacted with guests in friendly and knowledgeable way.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Received new stock and input values into computer system.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Membership Coordinator
Emerald Exposition
2010.10 - 2013.11
- Developed an efficient system for tracking member feedback, identifying trends in satisfaction levels indicative of potential improvements needed in service offerings or policies.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Created monthly meetings for cashiers and membership desk associates.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Fulfillment Manager
Rangefinder Magazine
2004.07 - 2013.11
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Managed budget effectively, ensuring cost savings without compromising quality or customer experience.
- Organized records of vehicles, schedules and completed orders.
- Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
- Communicated with customers via email, over phone or in person to answer questions and provide latest merchandise information.
Education
High School Diploma -
McKee Vocational Technical
Staten Island, NY06.1980
Skills
- Shipping and receiving operations
- Supplies inventory
- Unpacking merchandise
- Team coaching
- Warehouse Safety
- Positive Attitude
- Attention to Detail
- Employee Safety
Timeline
Warehouse Supervisor
Air Fayre Ca
2017.11 - 2023.12
Warehouse Lead
Addeco Temporary Services (Air Fayre)
2016.08 - 2017.11
Membership Coordinator
Emerald Exposition
2010.10 - 2013.11
Fulfillment Manager
Rangefinder Magazine
2004.07 - 2013.11
High School Diploma -
McKee Vocational Technical