Stephen Dominguez
Lake City,Florida
Summary
Results-oriented Loan Officer knowledgeable about wide range of loan products. Professionally works with different customers to meet individual needs and maximize bank revenue. Analytical problem-solver tenacious in pursuing sales opportunities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Loan Specialist
OneMain Financial
Lake City, FL
06.2022 - Current
- Reviewed loan applications and credit reports to ensure accuracy of information and compliance with applicable regulations.
- Analyzed financial data, such as income, assets, debts, and credit history in order to assess customer's ability to repay loans.
- Prepared detailed loan documents including promissory notes and deeds of trust for customers' signatures.
- Processed loan payments according to terms of the loan agreement.
Warehouse Picker
Target
Lake City, FL
06.2021 - 06.2022
- Packaged items securely in boxes, bags or other containers before shipping.
- Maintained accurate inventory records through manual and computerized systems.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Labeled containers correctly for product identification purposes.
- Packed goods for shipment in accordance with customer instructions.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Night Auditor
Fairfield Marriott
Lake City, FL
05.2016 - 06.2021
- Greeted arriving guests and checked them in to their rooms.
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Prepared detailed audit reports at the end of each shift.
- Performed balance procedures for hotel accounts and resolved discrepancies.
Night Auditor
Econo Lodge Hotel
Lake City, FL
06.2006 - 04.2016
- Greeted arriving guests and checked them in to their rooms.
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Prepared detailed audit reports at the end of each shift.
- Received payments from customers via cash or credit cards.
- Completed end-of-day reconciliations of cash drawers and credit card transactions.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Answered telephone calls from customers related to billing inquiries or complaints.
- Reported any discrepancies immediately upon discovering them.
- Maintained well-stocked and presentable complementary food and beverage station.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Education
High School Diploma -
Columbia High School
Lake City, FL07.2004
Skills
- Sales Expertise
- Bottom Line LoanMaster Loan Servicing
- Client Relations
- Cash Handling
- Excellent Time Management
- Excellent Communicator
- Database Management
- Team Player
- Document Analysis
- Financial Services
- Collections Proficiency
- Banking
- Business Development
- Reliable
- Cash Handling Expert
- Friendly
- Financial Advising
Certification
- Licensed to sell Life insurance in Florida.
References
References available upon request.
Timeline
Senior Loan Specialist
OneMain Financial
06.2022 - Current
Warehouse Picker
Target
06.2021 - 06.2022
Night Auditor
Fairfield Marriott
05.2016 - 06.2021
Night Auditor
Econo Lodge Hotel
06.2006 - 04.2016
High School Diploma -
Columbia High School
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