Stephen Fichera
Medford,MA
Summary
Proven team player and reliable individual, excelled at The Scoop N Scootery by maintaining high cleanliness standards and enhancing customer satisfaction. Demonstrated exceptional customer service and adherence to food safety guidelines, contributing to a positive and efficient work environment. Skilled in fostering team cohesion and streamlining service processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ice Cream Server
The Scoop N Scootery
02.2024 - Current
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Kept tidy and organized area to comply with cleanliness standards.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Restaurant Busser
Menotomy Grill And Tavern
09.2022 - 11.2023
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
Education
Student - Electrical Program
Medford High Vocational Technical High School
Medford, MA06.2025
Skills
- Teamwork
- Reliability and punctuality
- Customer Service
Certification
- Running Raceways, EMT, RMC, PVC, Wiremold, Liquidtight Flexible (2 years)
- Experience in installing appliances, Outlets, Switches, Lights, Panels, Motors, Time Clocks, Heating, Motor controls. ( 3 Years)
- Experience in running Romex, MC, Uf cable, an BX wire. (3 years)
Timeline
Ice Cream Server
The Scoop N Scootery
02.2024 - Current
Restaurant Busser
Menotomy Grill And Tavern
09.2022 - 11.2023
Student - Electrical Program
Medford High Vocational Technical High School
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