Stephen Forbus
Fort Worth,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
9
9
years of professional experience
Work History
Quality Specialist
Andrews Distributing
Fort Worth, TX
07.2021 - Current
- Assessed products or services to evaluate conformance with quality standards.
- Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards.
- Fixed identified issues to improve workflows.
Sales Representative/Route Driver
Interstate Batteries
Fort Worth, TX
02.2018 - 04.2019
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Immediately addressed problems with customers to promote speedy resolution.
Supervisor/Janitorial Supervisor
JaniKing
Hurst, TX
01.2017 - 09.2018
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Clamp Driver
Lg Logistics
Fort Worth, TX
01.2016 - 01.2017
- Operated clamp forklift by positioning levers, controls and hoists to store and remove materials.
- Communicated discrepancies and problems to supervisor to formulate resolutions and minimize workflow disruption.
- Tracked and recorded materials with scanners to maintain and update inventory.
Route Sales Representative
BlueBell Creameries LP
Fort Worth, TX
09.2011 - 01.2016
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Education
High School Diploma -
Northwest Christian Academy
Lake Worth, TX06.2011
Skills
- Account servicing
- Sales and marketing
- Business Development
- Problem-Solving
- Decision Making
- Time Management
- Quality Assurance
- Critical Thinking
Timeline
Quality Specialist
Andrews Distributing
07.2021 - Current
Sales Representative/Route Driver
Interstate Batteries
02.2018 - 04.2019
Supervisor/Janitorial Supervisor
JaniKing
01.2017 - 09.2018
Clamp Driver
Lg Logistics
01.2016 - 01.2017
Route Sales Representative
BlueBell Creameries LP
09.2011 - 01.2016
High School Diploma -
Northwest Christian Academy
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