Responsible Technician with excellent troubleshooting, customer service and analytics skills paired with a constant need to improve. Willingness to take on additional responsibilities and maintain a positive attitude to help achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
Security 101
10.2021 - Current
Pulling wire and mounting J-hooks to industry standards.
Installing and wiring all access control devices (Card Readers,Contacts,Locks and REXs)
Installing and wiring all intrusion devices (Glassbreaks,Motion Detectors and Sirens)
Wiring up intrusion panels (Honeywell and DMP)
Wiring up access control panels (OpenPath,S2,Honeywell Prowatch,Brivio and AXIS)
Mounting and aiming CCTV (AXIS,Hanwha,Pelco,Samsung and Avigilon)
Dressing and terminating all wires for CCTV and Access Control in neat and orderly fashion.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed job reports and logs immediately following service calls.
Lab Assistant Team Lead
LabCorp
02.2018 - 10.2021
Oversaw and maintained specimen processing machines.(COBAS 7000s,COBAS 8000s and COBAS 513s)
Mentored and guided employees to foster proper completion of assigned duties.
Oversaw inventory supply to maintain fully stocked reagents and cell wash during high volume periods of specimen processing.
Managed team schedule to make sure all areas/benches are covered with a plan in place for absences.
Responsible for collecting and verifying all cleaning sign-off sheets, spill kits and first aid.
Initiated timely response to emails, voicemails, and written correspondence.
Assisted with new hire processing and existing training programs.
Host
Bonefish Grill Restaurants
10.2017 - 02.2018
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.