Dynamic Owner Installer at Steve Fuller Tile Services LLC, adept at enhancing customer relations and optimizing project management. Successfully implemented process improvements that boosted operational efficiency and reduced waste. Skilled in strategic planning and staff management, fostering strong client relationships to enhance retention and satisfaction.
Work History
Owner Installer
Steve Fuller Tile Services Llc
Managed daily operations to ensure timely project completion and customer satisfaction.
Coordinated with suppliers to procure materials, optimizing inventory management for efficiency.
Developed training programs for new employees, enhancing team skills and performance consistency.
Implemented process improvements that reduced waste and increased operational efficiency in project delivery.
Managed day-to-day business operations.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Contract Maintenance
Kleinman Reality Co
Mpls Mn
2007 - 2015
Demonstrated initiative and accountability.
Thrived in rapidly changing work environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma - Math And Business
Mpls Community College
Mpls Minnesota
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Business management
Strategic planning
Staff management
Staff hiring
Negotiation
Consulting
Building maintenance
Building installing Tile and stone showers, floors and accent walls