Stephen Gaines
Atlanta,GA
Summary
Experienced with maintaining safety and security in diverse environments. Utilizes strategic thinking and quick decision-making to manage critical situations effectively. Track record of strong teamwork and effective communication skills to ensure cohesive operations.
Overview
8
8
years of professional experience
Work History
Base Defense Operations Controller, Patrolmen
Air Force
08.2022 - 04.2025
- Identified and reported suspicious activity to prevent security incidents.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Patrolled grounds to monitor status and safety of premises.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Decreased potential threats by maintaining strict access control procedures for personnel and vehicles.
- Assisted in the apprehension of suspects by following proper detention protocols and gathering pertinent information.
- Conducted background checks on new personnel to certify security clearance.
- Ensured timely responses to emergencies through effective communication and coordination with various departments.
- Trained personnel in important first response procedures.
- Enhanced security measures by consistently monitoring alarm systems and promptly reporting any irregularities.
- Monitored CCTV cameras and alarm systems for security breaches.
Missile Security Operator
Air Force
02.2018 - 07.2022
- Led security response team in handling critical incidents, ensuring swift resolution and minimal disruption to operations.
- Demonstrated adaptability in high-pressure situations by effectively managing unexpected incidents while maintaining professionalism and composure.
- Participated in regular drills simulating various emergency scenarios to reinforce protocol adherence under pressure.
- Developed strong relationships with community partners, fostering a supportive network for rapid response efforts.
- Upheld a high standard of professionalism during all interactions with the public and fellow team members, consistently demonstrating commitment to excellence in emergency response.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Cashier
Snack Attack
06.2017 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
No Degree - Leadership Development
Airman Leadership School
San Angelo, TX09-2023
High School Diploma -
Campbell High School
Smyrna, GA05-2017
Skills
- Emergency response
- Asset protection
- Critical thinking
- Teamwork and collaboration
- Effective communication
- Adaptability and flexibility
Timeline
Base Defense Operations Controller, Patrolmen
Air Force
08.2022 - 04.2025
Missile Security Operator
Air Force
02.2018 - 07.2022
Cashier
Snack Attack
06.2017 - 09.2017
No Degree - Leadership Development
Airman Leadership School
High School Diploma -
Campbell High School
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