STEPHEN GILIBERTI
WOODLAND PARK,NJ
Summary
Dynamic and results-driven professional with extensive experience at Trader Joe's, excelling in staff leadership and customer relations. Proven track record in optimizing inventory management and enhancing team performance through effective communication and motivational leadership. Committed to continuous improvement and operational excellence, ensuring high standards of quality and efficiency.
Overview
16
16
years of professional experience
Work History
Crew/Section Manager
Trader Joe's
Florham Park, NJ/Wayne N.J
10.2019 - Current
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Oversaw daily operations and staff management in dairy department from 2024 till present day.
- Oversaw daily operations and staff management in frozen food department from 2020 to 2023.
- Executed product ordering processes to ensure timely inventory replenishment.
- Facilitated comprehensive employee training programs to enhance skill development.
- Assisted in team development by facilitating communication and collaboration among members. Supported team members in achieving project goals through guidance and resources. Contributed to a positive team environment by promoting shared responsibilities and mutual respect.
- Executed merchandising strategies to enhance product visibility and drive sales.
- Assisted in coordinating product placement initiatives to enhance brand visibility. Supported teams in identifying suitable partnerships for product integration. Contributed to the execution of marketing strategies through effective product placement.
- Assisted in constructing end caps for retail displays. Supported team members in organizing materials and tools. Contributed to maintaining a clean and efficient workspace.
- Operated machinery to assist in production processes. Supported team members in achieving daily operational goals.
- Supported team members in achieving project goals through effective communication. Contributed to the completion of tasks by maintaining organized documentation.
- Oversaw safety protocols and advised on risk mitigation strategies.
- Managed inventory levels to ensure optimal stock availability.
- Executed inventory updates on computer systems to ensure accurate stock levels.
- Delegated workload assignments to crew members to optimize operational efficiency.
- Verified and recorded pallet deliveries to ensure accuracy and compliance.
- Supported quality assurance processes to maintain product standards. Assisted in identifying defects and implementing corrective actions. Collaborated with team members to enhance overall quality control measures.
Counter Clerk/Store Manager
Town Deli
Woodlan Park N.J
03.2010 - 06.2019
- Organized and optimized store layout and inventory for efficient business operations.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Oversaw food preparation processes ensuring quality and efficiency.
- Managed supply ordering processes to ensure timely availability of products.
- Executed opening and closing procedures for point-of-sale systems.
- Assisted in maintaining cleanliness and organization of workspaces. Supported team members in achieving a tidy environment. Contributed to overall hygiene standards through regular cleaning tasks.
- Managed inventory levels to ensure optimal stock availability.
- Executed store closing procedures to ensure security and compliance.
Education
No Degree - Accounting
William Paterson University of New Jersey
Wayne, NJHigh School Diploma -
Passaic Valley Regional High Scool
Little Falls, NJ06-2010
Skills
- Preventive Maintenance
- Staff leadership
- Continuous improvement
- Organizational development
- Staff development
- Workforce management
- Customer relations
- Team management
- Motivational leadership
- Teamwork
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Effective communication
- Decision-making
- Inventory and stocking
- Task prioritization
- Equipment operation
- Goal setting
- Professionalism
- Adaptability
Timeline
Crew/Section Manager
Trader Joe's
10.2019 - Current
Counter Clerk/Store Manager
Town Deli
03.2010 - 06.2019
No Degree - Accounting
William Paterson University of New Jersey
High School Diploma -
Passaic Valley Regional High Scool