Stephen Gudaitis
Milford,CT
Summary
Dynamic professional with a proven track record in package handling and exceptional customer service, honed at Honor Platoon Logistics - Amazon and Walgreen's Pharmacy. Excelled in route planning and team leadership, enhancing delivery efficiency and store operations. Skilled in staff training and adept at problem-solving, consistently achieving improved customer satisfaction and operational excellence.
Overview
31
31
years of professional experience
Work History
Delivery Associate
Honor Platoon Logistics - Amazon
06.2021 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Enhanced delivery efficiency by optimizing route planning and time management.
Assistant Store Manager
Walgreen's Pharmacy
11.2002 - 03.2020
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
Cashier
Stop and Shop Supermarket
09.1993 - 10.2002
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Trumbull High School
Trumbull, CT06-1993
Skills
- Package handling
- Loading and unloading
- Route planning
- Vehicle maintenance
- Problem-solving
- Time management
- Punctual and reliable
- Decision-making
- Customer service
- Team leadership
- Staff training and development
- Schedule preparation
Timeline
Delivery Associate
Honor Platoon Logistics - Amazon
06.2021 - 07.2024
Assistant Store Manager
Walgreen's Pharmacy
11.2002 - 03.2020
Cashier
Stop and Shop Supermarket
09.1993 - 10.2002
High School Diploma -
Trumbull High School
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