Stephen Hamilton
Cincinnati,OH - Ohio
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Supervisor with over 30 years of experience in packaging, shipping & receiving, merchandising and working closely with the sales team. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
42
42
years of professional experience
Work History
Business Owner/Operator
Ezekiel Wheel Restoration (EZ Wheel Repair )
Cincinnati , OH
2010.08 - 2022.01
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Supervisor
The Hillman Group - Distribution Center
Cincinnati , OH
1979.02 - 2009.11
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Performed annual evaluations and reviews for large staff of employees.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Monitored workshop work flow for over 50 employees.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Education
High School Diploma -
Colerain High School
Cincinnati, OH06.1975
Skills
- Board Oversight
- Annual Planning
- Employee Motivation and Performance
- Industry Expertise
- Departmental Coordination
- People and Culture
- Approachable and Outgoing
- Balanced Work Ethic
- Adaptable and Flexible
- Customer Needs Assessments
- Cleanliness Standards
- Results Orientation
- Management Team Leadership
- Service Delivery Oversight
- Project Requirements
cars, golf
Restoring a 1983 El Camino. I like playing golf. I'm not very good at it. But I do have fun.
Timeline
Business Owner/Operator
Ezekiel Wheel Restoration (EZ Wheel Repair )
2010.08 - 2022.01
Supervisor
The Hillman Group - Distribution Center
1979.02 - 2009.11
High School Diploma -
Colerain High School
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