Stephen Hamilton
Cincinnati,OH - Ohio
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Supervisor with over 30 years of experience in packaging, shipping & receiving, merchandising and working closely with the sales team. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
42
42
years of professional experience
Work History
Business Owner/Operator
Ezekiel Wheel Restoration (EZ Wheel Repair )
Cincinnati, OH
08.2010 - 01.2022
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Supervisor
The Hillman Group - Distribution Center
Cincinnati, OH
02.1979 - 11.2009
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Performed annual evaluations and reviews for large staff of employees.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Monitored workshop work flow for over 50 employees.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Education
High School Diploma -
Colerain High School
Cincinnati, OH06.1975
Skills
- Board Oversight
- Annual Planning
- Employee Motivation and Performance
- Industry Expertise
- Departmental Coordination
- People and Culture
- Approachable and Outgoing
- Balanced Work Ethic
- Adaptable and Flexible
- Customer Needs Assessments
- Cleanliness Standards
- Results Orientation
- Management Team Leadership
- Service Delivery Oversight
- Project Requirements
cars, golf
Restoring a 1983 El Camino. I like playing golf. I'm not very good at it. But I do have fun.
Timeline
Business Owner/Operator
Ezekiel Wheel Restoration (EZ Wheel Repair )
08.2010 - 01.2022
Supervisor
The Hillman Group - Distribution Center
02.1979 - 11.2009
High School Diploma -
Colerain High School
Similar Profiles
Gabrielle GutierrezGabrielle Gutierrez
Sales Agent at Dr. Wheel Mobile Wheel RepairSales Agent at Dr. Wheel Mobile Wheel Repair
Brian RodasBrian Rodas
Technician at Wheel Repair SolutionsTechnician at Wheel Repair Solutions
Tim KretchmerTim Kretchmer
Franchise Owner at MN Alloy Wheel RepairFranchise Owner at MN Alloy Wheel Repair