Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Stephen Hauck

Summary

Dynamic Enterprise Solutions Architect with extensive experience at Automatic Data Processing, specializing in SCCM and Intune administration. Expertise in strategic planning and system integration, fostering operational excellence and optimizing endpoint management for 60,000 PCs. Exceptional leadership and analytical capabilities guarantee compliance and security across all platforms.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Enterprise Solutions Architect

Automatic Data Processing
Roseland
11.2001 - Current
  • Responsible for Microsoft Enterprise Architecture, all aspects of system/application engineering including problem-solving, configuration, and implementation efforts for large and / or complex projects with an emphasis in operational excellence and continuous improvement of systems engineering related processes and procedures.
  • Responsible for the design and build of endpoint platform management for associate workloads across enterprise global fleet of PCs (60,000), to fully manage endpoint lifecycle.
  • Lead the way in moving from legacy management technologies to a cloud first approach for endpoint management, providing improvements to process and end user experience/reliability.
  • Work with peers and IT management to develop and maintain policies, standards, guidelines, reference architectures / patterns, decision frameworks and metrics to ensure that a consistent framework is applied across the company.
  • Strong leadership and influencing skills with business and technical groups.
  • Microsoft device management and related technologies including SCCM, Intune.
  • SCCM Administration; Client installation, reporting, advertisement, and collection creation.
  • Strong analytical, problem solving, log analysis & organizational skills.
  • Application Packaging & Automation.
  • Security & compliance; collaborate with cybersecurity teams to ensure workplace technologies meet security, compliance, and governance standards.
  • Work closely with senior leadership and stakeholders to gather technical requirements, design solutions, and drive high priority customer initiatives.
  • Implement and maintain security policies, including patch management, user access control, and security best practices.
  • Microsoft OS Deployment; MDT, OSD, & Autopilot.
  • Plans, architects’ solutions, documents procedures, and coordinate systems software and hardware activities with local and remote team members.
  • Active Directory Advanced Administration.
  • Proficient in ALL Windows workstation and server operating systems.
  • Troubleshoot network-related issues across client endpoints, leveraging tools like ping, nslookup, netstat, and Wireshark for root cause analysis.
  • Identify the shortest, most efficient, and lowest risk path for implementing technology & conflict resolution.
  • Provide architectural assessments, strategies, and roadmaps for systems implementation.

Systems Engineer

GE Capital Information Technology Solutions
01.1995 - 11.2001
  • Senior server/workstation hardware engineer that supported and maintained in-house technology equipment and IT assets and served as the initial point of contact for troubleshooting hardware/software PC and printer problems for remote sites in an assigned region. Acted as backup coverage to other support regions within a large environment. This included installing, configuring, diagnosing, repairing, and upgrading all software, hardware and equipment while ensuring its optimal performance. Provided end user training and assistance where required.
  • Installing, maintaining, upgrading and repairing workstations, peripherals and software.
  • Providing technical and software support to end-users.
  • Providing technical assistance and training to end-users.
  • Evaluating computer hardware and software.
  • Network/infrastructure problems.
  • Asset inventory of all software and hardware.
  • Project planning.
  • Document and troubleshoot problem.
  • Software packaging.
  • Software Integration.
  • Troubleshoot PC components and support replacement of hard drives, CD-ROMS, NICS.
  • Application automation.
  • Set system standards.

Skills

  • Enterprise solutions architecture
  • SCCM and MECM management
  • Intune administration
  • Active directory management
  • Strategic planning
  • Microsoft 365 expertise
  • System integration
  • Windows 10 and 11 proficiency
  • Microsoft Autopilot and MDT
  • Virtualization technologies
  • Endpoint protection strategies
  • Group policy management
  • PowerShell scripting
  • Azure administration skills
  • OneDrive for business
  • Endpoint security measures
  • Compliance and audits management
  • Windows patching processes
  • Endpoint management
  • Microsoft Intune
  • SCCM administration

Certification

  • Agile Methodologies
  • ITIL Methodologies
  • Azure Fundamentals

Timeline

Enterprise Solutions Architect

Automatic Data Processing
11.2001 - Current

Systems Engineer

GE Capital Information Technology Solutions
01.1995 - 11.2001
Stephen Hauck