Stephen Holdcraft
Bowling Green,KY
Summary
Trustworthy individual offering several years working as qualified technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
Overview
23
23
years of professional experience
Work History
Master AutoGlass Technician
Safelite Auto Glass
Bowling Green, KY
08.2021 - 01.2025
- Installed new AutoGlass and preformed adas recalibration
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Diagnosed problems using test equipment
- Completed scheduled appointments on time to drive quality service.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Kept records of parts and equipment used in projects to update inventory.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Replaced defective components or parts as needed.
- Operated specialized diagnostic tools used to identify system faults.
Processing
Bando USA
02.2021 - 08.2021
- Precisely weighting chemicals to be mixed into rubber batches
- Running the raw rubber through the mill and cooling batch off to obtain a finished sheet
- Checking batches to insure consistent quality
Parts Manager
Autozone
09.2019 - 02.2021
- Communicated with Commercial & DIY customers over the phone and in person helping to ensure they received the correct parts in a timely manner
- Restocked merchandise
- Helped ensure customer satisfaction
- Greeted customers in a friendly manner
- Assisting customers in obtaining the correct parts and answering any questions they may have
- Processed customer transactions
- Delivered parts to commercial customers
- Preformed all tasked needed in opening and closing the store as a Manager including counting the safe and preparing deposits
Material Handler
Tractor Supply Co
12.2012 - 09.2019
- Unloading inbound trucks, checking for accuracy and processing the products to be placed in the appropriate locations
- Putting away product In preparation to be picked for outgoing orders
- Picking and assembling outgoing oversized orders
Assistant Grocery Manager
Kroger
03.2009 - 12.2012
- Planning for the night crew based on the amount of product coming into the building and the amount of hours scheduled
- Unloading and sorting of inbound product and delivering the product to the proper area
- Making sure the night crew has all tasks are completed on a timely basis
- Working with the Grocery Manager and night crew members to maintain accurate inventory counts
- Ordering for the store and displays as needed
- Assisting the Grocery Manager with building and maintaining displays on a as need basis
- Cleaning and maintaining the backroom and walk in coolers as needed
Store Clerk
Kroger
06.2002 - 03.2009
- Stocking the shelves and filling displays as needed
- Ordering and maintaining accurate inventory counts persistent with my work area
- Unloading and sorting of inbound product and delivering the product to the proper area
- Assisting customers on an as needed basis
Education
Bowling Green High School
Skills
- Customer rapport
- Troubleshooting and Diagnostics
- Mechanical aptitude
- Instrument Calibration
- Multitasking and organization
- Project estimation and bidding
References
- Toby Harrison, Pest Control Tech, Nick's Pest Control, (270) 392-4810
- Marty Roberson, Truck Driver, Ryder, (270) 202-8526
- Chuck Forshee, Truck Driver, Modern Supply Company, (270) 746-4298
- Carla Dyer, Paramedic, (427) 605-1035
Otheractivitieshobbies
- Auto Racing
- Motorcycling
- Vehicle Restoration
- Working on Cars
- Hunting
Timeline
Master AutoGlass Technician
Safelite Auto Glass
08.2021 - 01.2025
Processing
Bando USA
02.2021 - 08.2021
Parts Manager
Autozone
09.2019 - 02.2021
Material Handler
Tractor Supply Co
12.2012 - 09.2019
Assistant Grocery Manager
Kroger
03.2009 - 12.2012
Store Clerk
Kroger
06.2002 - 03.2009
Bowling Green High School