Stephen Hudzina
Hockley,TX
Summary
Detail-oriented professional with extensive experience in data collection and analysis for reciprocating compressors and rotating equipment. Proven track record in mentoring analysts and enhancing team collaboration to achieve high levels of customer satisfaction and operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Subject Matter Expert - Sales
T.F. Hudgins Inc.
Houston, Texas
10.2014 - Current
- Analyzed reciprocating compressors and engines using data from field and customer analysts to inform service strategies.
- Collaborated with outside sales representatives to enhance visibility of analysis services and online condition monitoring equipment.
- Provided training to analysts to enhance their analytical capabilities.
- Assess data and reports collaboratively with customers through digital services and direct engagements.
- Provide quotes for services and parts related to analysis solutions
- Managed service requests for field operations to optimize response times.
Premises Technician
AT&T
Houston, Texas
03.2012 - 10.2014
- Delivered installation, service, and maintenance for broadband internet and digital telephone service, enhancing customer connectivity.
- Installed and maintained telecommunications equipment, ensuring reliable service for residential and business customers.
- Diagnosed and resolved service issues using specialized testing tools and equipment.
- Addressed inquiries and troubleshot problems effectively, improving customer satisfaction and retention.
CNC Machine Operator
Torans Precision Fabrication
Katy, Texas
10.2008 - 03.2012
- Set up and operated CNC machines to perform repetitive machining operations on a variety of materials according to specifications.
- Operated CNC machines to fabricate precision metal components.
- Interpreted blueprints and technical drawings for accurate machining.
- Adjusted machine settings based on material types and project requirements.
- Collaborated with team members to optimize workflow and efficiency.
- Kept parts within close tolerances of design standards to maintain optimal quality.
Education
High School Diploma -
Paul V Moore High School
Central Square, NY05-1993
Some College (No Degree) - Science Education
Onondaga Community College
Syracuse, NYSkills
- Service quoting
- Customer relationship management
- Field service coordination
- Customer engagement
- Technical documentation
- Equipment data analysis
- Crisis management
- Problem solving
- Attention to detail
- Effective communication
- Training and mentoring
- Customer focus
Certification
- Cat I Vibration Analysis
- Cat II Vibration Analysis
- TF Hudgins Basic Reciprocating Compressor Course
- TF Hudgins Advanced Reciprocating Compressor Course
Timeline
Subject Matter Expert - Sales
T.F. Hudgins Inc.
10.2014 - Current
Premises Technician
AT&T
03.2012 - 10.2014
CNC Machine Operator
Torans Precision Fabrication
10.2008 - 03.2012
High School Diploma -
Paul V Moore High School
Some College (No Degree) - Science Education
Onondaga Community College