Summary
Overview
Work History
Education
Skills
Consistent Gym Member
Timeline
Generic

Stephen Jackson

Queens Village,NY

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

14
14
years of professional experience

Work History

N.A.T.E Nurses Aide Transport Escort

HHC Queens Hospital
12.2012 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.

Server

Olive Garden
02.2017 - 07.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Package Loader

UPS
03.2009 - 01.2010
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Followed all safety and security protocols to minimize risk of injury.
  • Collaborated with team members to maintain efficient workflow.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Operated scanning equipment to track orders and shipments.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Assisted in organizing and stocking products in warehouse to support colleagues.
  • Monitored product for quality assurance, raising any issues with managers.
  • Participated in regular inventory audits to manage stock levels.

Education

Phlebotomy Certificate - Phlebotomy

Manhattan Institute
New York, NY
06.2016

High School Diploma -

Martin Van Buren High School
Queens Village, NY
06.2007

Skills

  • Observing Responses
  • Infection Control
  • Supporting Personal Needs
  • Efficient and Reliable Team Player
  • Preparing Devices
  • Patient Safety Management
  • Bed Transfers
  • Quick Problem Solver

Consistent Gym Member

Help manage weight, reduce the risk of disease, strengthen bones and muscles, and improve your ability to do every day activities , and most importantly improve your brain health.

Timeline

Server

Olive Garden
02.2017 - 07.2019

N.A.T.E Nurses Aide Transport Escort

HHC Queens Hospital
12.2012 - Current

Package Loader

UPS
03.2009 - 01.2010

Phlebotomy Certificate - Phlebotomy

Manhattan Institute

High School Diploma -

Martin Van Buren High School

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Stephen Jackson