Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Stephen Jackson

Akron,OH

Summary

Proven expertise in fuel transportation safety and exceptional professionalism, honed across roles at DoorDash and World Fuel. Demonstrated ability to enhance customer satisfaction and resolve complaints efficiently, backed by strong hazardous materials handling and punctuality. Achieved a notable reduction in delivery times by implementing strategic route planning.

Overview

47
47
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
North Canton, Ohio
03.2023 - Current
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Provided excellent customer service throughout the delivery process.
  • Cross-sold additional products to customers depending upon merchandise needs.

FUEL DELIVERY DRIVER

World Fuel
Minerva, USA
09.2019 - 08.2022
  • Delivered fuel to residential and commercial customers in a timely manner, following all safety protocols
  • Successfully completed all required training courses related to operating large commercial vehicles safely on public roads
  • Ensured all cargo was properly secured prior to leaving the warehouse facility
  • Maintained accurate records of deliveries and customer payments
  • Performed basic vehicle maintenance such as checking oil levels, tire pressure, and filling up gas tanks
  • Followed strict safety protocols while handling hazardous materials such as gasoline or diesel fuel
  • Demonstrated superior problem-solving skills when encountering unexpected delays due to traffic congestion or bad weather conditions
  • Kept detailed logs of all trips taken while on the job including start times, end times, mileage driven

FUEL DELIVERY DRIVER

Colonial Fuels
Little River, USA
07.2017 - 09.2019
  • Inspected loads to ensure that cargo was secure
  • Used GPS and traditional maps to plan routes and navigate obstacles
  • Kept detailed logs of all trips taken while on the job including start times, end times, mileage driven
  • Reviewed bills of lading to verify transport details
  • Loaded cargo onto trucks according to weight distribution guidelines to ensure safe transport
  • Demonstrated superior problem-solving skills when encountering unexpected delays due to traffic congestion or bad weather conditions
  • Developed strong organizational skills by keeping paperwork organized and up-to-date in accordance with federal regulations
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment was in good working order
  • Responded quickly and professionally to emergency calls for fuel delivery

FUEL DELIVERY DRIVER

Pilot Thomas
Louisville, USA
05.2014 - 07.2017
  • Checked all load-related documentation for completeness and accuracy
  • Loaded cargo onto trucks according to weight distribution guidelines to ensure safe transport
  • Kept detailed logs of all trips taken while on the job including start times, end times, mileage driven
  • Delivered fuel to residential and commercial customers in a timely manner, following all safety protocols
  • Installed or removed tire chains to accommodate adverse weather conditions
  • Followed strict safety protocols while handling hazardous materials such as gasoline or diesel fuel

DELIVERY DRIVER

Graphic Enterprises
North Canton, USA
08.2012 - 02.2014
  • Utilized relevant map programs and GPS systems to navigate routes
  • Checked delivery addresses and verified correct package delivery
  • Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
  • Loaded and unloaded trailer by lifting and carrying freight
  • Conducted regular pre-trip inspections of truck equipment such as tires, lights, brakes, gas, oil, and water levels prior to departure from facility
  • Managed multiple tasks simultaneously while delivering goods within specified time frames

SERVICE DIRECTOR

Village of Minerva
Minerva, USA
08.1978 - 11.2011
  • Monitored daily activities to ensure accurate completion of assigned duties
  • Prepared and maintained records and reports, such as budgets, personnel records, and training manuals
  • Conducted and kept records of client satisfaction surveys and employee evaluations and in-service training
  • Addressed customer inquiries promptly, maintaining highest levels of customer satisfaction
  • Evaluated staff, volunteer, and community training programs
  • Maintained high level of professionalism by cultivating strong relationships with internal stakeholders, vendors, and customers
  • Evaluated work of staff and volunteers to ensure that programs were of appropriate quality and that resources were used effectively
  • Collaborated with other departments to ensure customer satisfaction
  • Resolved escalated customer complaints and disputes swiftly, ensuring compliance with relevant laws or regulations

Education

COMPLETED COURSEWORK TOWARDS - ELECTRONIC ENGINEERING

Stark State College
Canton, Oh

Skills

  • Vehicle inspection abilities
  • Accident prevention strategies
  • Defensive Driving Techniques
  • Professionalism and Punctuality
  • Hazardous Materials Handling
  • Fuel Transportation Safety
  • Loading and Unloading Techniques
  • Environmental Safety Awareness
  • Safe Driving

Certification

  • Water Operators License
  • CDL Class B with Hazmat and Tanker endorsement

References

References available upon request

Timeline

Delivery Driver

DoorDash
03.2023 - Current

FUEL DELIVERY DRIVER

World Fuel
09.2019 - 08.2022

FUEL DELIVERY DRIVER

Colonial Fuels
07.2017 - 09.2019

FUEL DELIVERY DRIVER

Pilot Thomas
05.2014 - 07.2017

DELIVERY DRIVER

Graphic Enterprises
08.2012 - 02.2014

SERVICE DIRECTOR

Village of Minerva
08.1978 - 11.2011

COMPLETED COURSEWORK TOWARDS - ELECTRONIC ENGINEERING

Stark State College
Stephen Jackson