Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Jarnagin

Laurel Bloomery,TN

Summary

Skilled Service Technician and Correctional Officer with a proven track record at Bristol Chevrolet and Northeast Correctional Complex. Excelled in maintenance, repair, and customer relationship management, enhancing operational efficiency and safety. Demonstrated exceptional troubleshooting skills and the ability to de-escalate complex situations.

Overview

14
14
years of professional experience

Work History

Service Technician

Bristol Chevrolet
03.2021 - Current
  • Inspected automobiles to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring automobiles to peak performance.

Correctional Officer

Northeast Correctional Complex
12.2010 - 04.2022
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Booked new inmates into facility and processed inmates for release.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Observed behavior of residents individually and in groups.
  • Interviewed inmates to obtain information and assess needs.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Enforced rules and regulations to maintain order among inmates.
  • Coordinated with other law enforcement personnel to exchange information.
  • Prepared reports to document incidents and violations.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Conducted security checks of inmates and living areas.

Education

GED -

Johnson County Adult Education
Mountain City Tn
02-1997

Skills

  • Work order prioritization
  • Time tracking
  • Testing and evaluation
  • Maintenance and repair
  • Punctual and reliable
  • Customer relationship management
  • Hand tool expertise
  • Troubleshooting and diagnosis
  • Warranty repair
  • Preventive Maintenance
  • OSHA requirements
  • Heavy lifting

Timeline

Service Technician

Bristol Chevrolet
03.2021 - Current

Correctional Officer

Northeast Correctional Complex
12.2010 - 04.2022

GED -

Johnson County Adult Education
Stephen Jarnagin