Stephen Johnson
Denton,TX
Summary
Looking for an opportunity to acquire and maintain a remote career with room for growth and knowledge. Strong leadership skills and a sense of dedication, self-motivation, and responsibility. Ready to help the team achieve company goals.
Overview
15
15
years of professional experience
Work History
Newspaper Carrier
Fana Inc. C/o Dallas Morning News
Denton , TX
07.2019 - Current
- Delivered Dallas Morning News, New York Times, Wall Street Journal, Fort Worth Star Telegram, Briefings, Magazines, and TV Guides to about 600 homes daily.
- Assembled and bagged newspapers prior to delivery.
- Distributed papers in various weather conditions during early morning, typically overnight with finish time around 7 am.
- Reviewed routes and expected delivery time to determine proper order of deliveries and anticipated potential delays.
- Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
- Unloaded and distributed newspaper bundles at distribution center for all carriers.
- Organized and loaded deliveries of all newspapers in delivery vehicles.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Redelivery of any missed route papers after individuals delivered.
Property Maintenance Worker
Farrar Lawn Care
Pine Plains, NY
01.2017 - 12.2019
- Worked with diverse types of weather and ground conditions to 50+ lawns per week.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Adhered to established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Maintained gardening tools by replacing blades and fluids.
Livery Driver
Watson Livery
Pine Plains, NY
01.2017 - 12.2019
- Mapped efficient routes with minimal disruption to passengers or schedules on around 6 round trips to NYC and back per week, sometimes twice daily. Trips averaged three hours each direction.
- Vacuumed, cleaned and sanitized vehicles between customers.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Checked in with dispatch service and updated with current location.
- Operated party vehicles, buses, and town cars.
- Followed road rules to protect passengers and prevent accidents.
Security and Compliance Officer
Presque Isle Downs
Erie, PA
04.2015 - 01.2017
- Monitored chips purchases for around 20 table inventories, 500 slots plus horse racing. Including clubhouse bar. Weekly Live Music for crowd average of 500-1000 people.
- Oversaw area games to maintain security and compliance.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Performed paperwork required for monetary transactions.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Maintained customer loyalty to casino with expert and immediate handling of complaints.
Aviation Ordnanceman
USMC, United States Marine Corps
Beaufort, SC
05.2003 - 12.2007
- Worked closely with crew members in intense, quickly changing and dangerous environments.
- Prepared, reviewed, maintained and inspected compliance with directives and reports.
- Maintained operations for aviation ordnance shops, armories, and storage facilities.
- Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.
- Received, inspected, packaged, stored, handled and processed weapon shipments.
- Installed and loaded aerial mines to rockets with precision and exceptional care.
- Inspected, assembled and tested aviation ammunition.
- Honorably Discharged December 16, 2007.
Education
Regents High School Diploma -
McGraw Central High
McGraw, NY05.2003
Skills
- Customer Needs Assessments
- Customer Satisfaction
- Customer Deliveries
- Documentation and Recordkeeping
- Materials Movement
- Customer Experience
- Customer Service
- Attention to Detail
- Safety Inspections
- Verbal and Written Communication
- Route Planning
- Operational Efficiency
Timeline
Newspaper Carrier
Fana Inc. C/o Dallas Morning News
07.2019 - Current
Property Maintenance Worker
Farrar Lawn Care
01.2017 - 12.2019
Livery Driver
Watson Livery
01.2017 - 12.2019
Security and Compliance Officer
Presque Isle Downs
04.2015 - 01.2017
Aviation Ordnanceman
USMC, United States Marine Corps
05.2003 - 12.2007
Regents High School Diploma -
McGraw Central High
Similar Profiles
Orlando TorresOrlando Torres
High School Football Freelancer at The Dallas Morning NewsHigh School Football Freelancer at The Dallas Morning News
Rosalind TolbertRosalind Tolbert
Senior Talent Acquisition & Development Manager at The Dallas Morning News Inc.Senior Talent Acquisition & Development Manager at The Dallas Morning News Inc.
Richard GomezRichard Gomez
Lead Press Operator at Dallas Morning NewsLead Press Operator at Dallas Morning News