Stephen Kotch

- Strong knowledge of automotive products, including features and specifications

- Proven track record of exceeding sales targets consistently

- Proficient in utilizing CRM software to manage leads, follow- ups, and sale pipeline

- Exceptional customer service skills with a focus on building long term relationships

- Skilled in leveraging social media platforms and online resources to expand outreach and attract potential buyers

- Used cleaning, protective and restorative agents to maintain and enhance
appearance of vehicles
- Developed strong customer relationships and loyalty through effective
communication
- Highly knowledgeable about different models of vehicles
- Proven track record of successfully closing deals while meeting customer
satisfaction standards
- Developed strong customer relationships and loyalty through effective
communication

- Developed strong working relationships with customers and staff

- Assessed bar inventory and completed requisition sheets to restock supplies.
- Utilized strong salesmanship skills to upsell drinks and appetizers.
- Kept bar organized and clean during busy hours.
- Trained and mentored new team members in proper bar operations

- Described ingredients and cooking methods to explain preparation of various food items

- Displayed enthusiasm and knowledge about restaurant's menu and products

- Upsold weekly/daily specials
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.