Stephen Krallis
Moorestown,NJ
Summary
Dynamic Operations professional with a proven track record of improving client relationships and managing accounts from contract to cash and Accounts Payble functions. A creative client-facer with a consultative approach.
Overview
7
7
years of professional experience
Work History
Financial Operations Analyst
FreeWheel Media Inc. (A Comcast Company)
Philadelphia, PA
02.2023 - Current
- Lead MRM tech billing for TV Platform publishers, partnering with Relationship Management team to provide timely and accurate impression invoicing.
- Manage TV Platform, Programmatic, and Marketplace payments, totaling over $2 billion annually.
- Vendor Maintenance lead for all US-based publishers, partnering with Comcast AP to deliver timely updates and uninterrupted cash flow.
Implementation Manager
340Basics
Mt. Laurel, NJ
11.2021 - 02.2022
- Managed implementation life-cycle for new and expanding clients in the 340B discount drug program.
- Established, maintained, and improved relationships with business partners (wholesalers, switch companies, and gateways) to ensure data integrity for claims capture.
- Built out and reviewed client contracts in proprietary software to ensure accurate claims capture, invoicing, and reporting.
Billing Specialist
Richardson Sales Performance
Philadelphia, PA
07.2019 - 11.2021
- Managed high volume invoicing for an industry leader in Sales/Management training and multi-faceted SaaS deliverables.
- Served as point of contact both for B2B and internal communications regarding accuracy and invoice payment, while coordinating with multiple departments to ensure data integrity.
- Reviewed and approved Accounts Payables for business partners, contractors, and employees on a wide variety of services while partnering with senior leadership to manage cash position.
Contracts Representative
Canon Solutions America
Burlington, NJ
05.2017 - 07.2019
- Onboarded and managed client relationship for 9 of CSA’s highest profile accounts as part of newly formed Global Services Division.
- Managed invoicing and contract buildouts for over 4,000 multi-functional devices several million dollars in revenue across client base
- Oversaw multiple third-party billing processes as well as custom spreadsheet invoicing and mass data uploads.
Education
Bachelor of Arts - Media Studies
The Pennsylvania State University
State College, PA2011
Skills
- Client Onboarding
- Account Management
- Training and development
- B2B and B2C Communications
- Microsoft Dynamics and Oracle Expertise
- Accounts Payable and Accounts Receivable
- Project Management
- Team Training
Accomplishments
- Led multiple migration projects for enterprise accounts, from Microsoft Dynamics to Oracle NetSuite and Comcast International France to Comcast Cable, maximizing profitability and visibility, while balancing Vendor Maintenance and multi-million dollar payables operations
- Onboarded dozens of $1,000,000+ yearly accounts from Canon USA into the CSA Global Services Division, improving their business relationships and customer retention.
- One of only 14 employees from a pool of over 120 to be promoted from contract to full time employment at Xerox (now Conduent) after open enrollment period. Received a second promotion from Customer Service team to Survivor Advocate Administrative team.
Additional Information
- Served as Volunteer Web Admin for Non-Profit Philly Cyber Education Alliance from August 2018 to August 2019
- Wrote and published multiple articles for Suite101.com ranging from movie reviews to sports
- Led community outreach program and newsletter editing for highly rated medical practice in Cherry Hill, NJ.
Timeline
Financial Operations Analyst
FreeWheel Media Inc. (A Comcast Company)
02.2023 - Current
Implementation Manager
340Basics
11.2021 - 02.2022
Billing Specialist
Richardson Sales Performance
07.2019 - 11.2021
Contracts Representative
Canon Solutions America
05.2017 - 07.2019
Bachelor of Arts - Media Studies
The Pennsylvania State University
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