Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen krueger

Andover

Summary

Dynamic franchise manager with proven skills in inventory control, customer service, and equipment maintenance. Committed to optimizing workflow and enhancing customer satisfaction to drive business success.

Overview

33
33
years of professional experience

Work History

Snap-On Tools Franchisee

Snap-On Tools
Andover
05.2002 - Current
  • Oversaw daily operations of franchise, ensuring optimized workflow and exceptional customer service.
  • Maintained high-quality service to enhance customer satisfaction.
  • Updated store inventory with new products to meet customer demands.
  • Ensured store remained well-stocked by anticipating customer needs.
  • Serviced and maintained truck for optimal operational efficiency.

Auto Technician

Saturn of Denville
Denville
10.1992 - 05.2002
  • Diagnosed vehicle issues with advanced diagnostic equipment and tools.
  • Performed complete engine and transmission overhauls.
  • Specialized in electrical diagnostics for optimal vehicle performance.

Education

Diploma - Automotive Technology

Lincoln Technical Institute
Union, NJ
03-1986

BBA -

County College of Morris
Randolph Township, NJ
05-1983

Skills

  • Franchise management
  • Inventory control
  • Customer service
  • Equipment maintenance
  • Sales strategy
  • Vehicle inspection
  • Parts ordering
  • Problem solving
  • Business marketing
  • Customer relations
  • Professionalism

Timeline

Snap-On Tools Franchisee

Snap-On Tools
05.2002 - Current

Auto Technician

Saturn of Denville
10.1992 - 05.2002

Diploma - Automotive Technology

Lincoln Technical Institute

BBA -

County College of Morris
Stephen krueger