Stephen Leger
Land O Lakes,FL
Summary
Dynamic professional with a strong work ethic and excellent communication skills, I drove a 15% sales increase at Publix Supermarkets. Adept at customer service and relationship building, I consistently exceeded sales targets while managing inventory and fostering customer loyalty through personalized service and effective problem-solving strategies. Proficient in Microsoft Office Suite.
Overview
9
9
years of professional experience
Work History
Assistant Grocery Manager
Publix Supermarkets
04.2018 - Current
- Assisted customers with purchasing decisions, ensuring their needs were met and contributing to a 15% increase in sales during my tenure
- Built rapport with customers, providing personalized product recommendations and upselling complementary items
- Managed inventory and stock levels, contributing to a well-organized store environment that supported smooth sales operations
- Consistently met or exceeded daily sales goals and participated in promotional activities
Assistant Restaurant Manager
The Counter Burger
01.2016 - 04.2018
- Utilized clear communication with customers, team members, and management to ensure a smooth operation and meet customer needs
- Drove revenue growth by promoting additional products or services, effectively upselling menu items in a restaurant or closing sales deals with clients
- Managed multiple priorities, from staff schedules to customer service, while consistently meeting deadlines and operational goals
- Consistently met or exceeded sales targets and operational goals, contributing to increased revenue and customer satisfaction
- Negotiated effectively with suppliers, vendors, and customers to secure favorable terms and resolve issues, enhancing overall business outcomes
- Developed strategies to retain customers, including personalized service, follow-ups, and loyalty-building practices, ensuring long-term relationships
Education
Highschool - Introduction to Marketing, Business Communication, Consumer Behavior, Sales Techniques
Estero High School
Estero, Florida05.2010
Skills
- Excellent Communication & Interpersonal Skills
- Customer Service & Relationship Building
- Active Listening & Problem Solving
- Time Management & Organization
- Strong Work Ethic & Drive to Meet Targets
- Adaptable & Willing to Learn
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Accomplishments
- Recognized for exceeding monthly sales targets by 6% during my time at Publix Supermarkets
- Assisted in generating over $1,000,000 in sales during 2024
References
Available upon request.
Timeline
Assistant Grocery Manager
Publix Supermarkets
04.2018 - Current
Assistant Restaurant Manager
The Counter Burger
01.2016 - 04.2018
Highschool - Introduction to Marketing, Business Communication, Consumer Behavior, Sales Techniques
Estero High School
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