Summary
Overview
Work History
Education
Skills
Certification
LNGG
Additional Information
Timeline
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Stephen Lydston

Stephen Lydston

Crestview,FL

Summary

Experienced, service-oriented leader with over 10 years in management and customer-facing roles in fast-paced environments. Skilled in team leadership, workflow optimization, and delivering exceptional customer experiences. Adept at training staff, maintaining safety standards, and driving operational success. Eager to bring my proven leadership and service skills to any business.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Driver

Lyft
03.2018 - Current
  • - Provide safe, timely, and courteous transportation to customers, maintaining a 4.9+ star rating.
  • - Resolve customer concerns quickly, ensuring high satisfaction and repeat business.
  • - Manage scheduling, route planning, and vehicle maintenance to maximize efficiency and safety.

Full Service Shopper & Delivery Driver

Instacart
09.2017 - 12.2024
  • - Delivered exceptional customer service while shopping and delivering orders efficiently.
  • - Demonstrated strong problem-solving skills to ensure customer satisfaction.

Delivery Driver

Doordash
03.2018 - 09.2024
  • - Managed multiple deliveries daily, communicating effectively to resolve order issues and maintain customer trust.

Various Roles

Wal-Mart
01.2012 - 01.2022
  • Frozen/Dairy Department Manager
  • - Oversaw department operations, inventory, and merchandising for a high-volume grocery retailer.
  • - Trained, supervised, and scheduled associates; delegated tasks and enforced safety and quality standards.
  • - Provided performance coaching and handled disciplinary actions as needed.
  • O/N Support Manager
  • - Assisted overnight manager with team oversight, task delegation, and workflow optimization.
  • - Ensured compliance with safety protocols and completed nightly operational checklists.
  • Other Roles:
  • - 1st Shift Stocking Associate (2021–2022)
  • - Meat & Produce Associate (2018)
  • - Deli Department Associate (2018)
  • - O/N Frozen/Dairy Associate (2014–2015)
  • - O/N Stocking Associate (2013)
  • - O/N Maintenance (2012–2013)

Store Manager

Homeward Bound Video
04.2006 - 09.2008
  • - Managed daily store operations, cash handling, deposits, and customer service.
  • - Trained and supervised staff, handled inventory, and resolved customer issues.

Education

High School Diploma - undefined

Skills

  • Team Leadership & Staff Training
  • Customer Service Excellence
  • Workflow Optimization
  • Inventory & Supply Management
  • Safety & Compliance
  • Staff Supervision
  • Conflict Resolution
  • Cash Handling & Deposits
  • Process Improvement
  • Microsoft Office Suite
  • Equipment Operation (Forklift, Pallet Jack, Scissor Lift)

Certification

  • Electric Pallet Jack Certified
  • Walkie Stacker Certified
  • Scissor Lift Certified
  • Standup Walkie Stacker Certified
  • Forklift Certified
  • Department Manager Certification

LNGG

Fluent in English (Expert Level)

Additional Information

  • Available to start immediately
  • Computer building and troubleshooting experience

Timeline

Driver

Lyft
03.2018 - Current

Delivery Driver

Doordash
03.2018 - 09.2024

Full Service Shopper & Delivery Driver

Instacart
09.2017 - 12.2024

Various Roles

Wal-Mart
01.2012 - 01.2022

Store Manager

Homeward Bound Video
04.2006 - 09.2008

High School Diploma - undefined

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