April Redd
Quinton,VA
Summary
Dependable and safety-focused professional seeking a Lead Bus Driver/Dispatcher position. Experienced in transportation safety, staff training, scheduling, and daily operations. Proven ability to lead teams, communicate effectively, and ensure reliable service while maintaining strong safety and organizational standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
School Bus Driver
New Kent Transportation
New Kent, VA
12.2023 - Current
- Operated school buses safely and efficiently along designated routes, maintaining punctual schedules and ensuring compliance with transportation regulations.
- Conduct pre-trip and post-trip vehicle inspections to ensure buses meet safety standards.
- Maintain order and discipline on the bus to ensure a safe environment for students.
- Communicate effectively with school staff, parents, and transportation supervisors regarding routes and student safety.
- Maintain accurate records of routes, incidents, and daily transportation logs.
Assistant General Manager
GO Carwash
Henrico, VA
04.2022 - 02.2023
- Assisted with hiring, scheduling, and supervising team members to ensure smooth daily operations.
- Monitored and enforced cash handling policies and procedures to maintain financial accuracy.
- Supervised staff, delegated tasks, and set performance goals using independent judgment.
- Performed daily, weekly, and monthly preventive maintenance to maintain operational standards.
- Addressed and resolved customer complaints while following company procedures and escalating issues when necessary.
Staff Coordinator
All Nurses Care
Mechanicsville, VA
01.2008 - 07.2020
- Planned, scheduled, and monitored employee shifts to ensure proper staffing coverage across multiple assignments.
- Maintained staffing requirements by coordinating replacements and filling open shifts when needed.
- Served as a central point of communication between staff, management, and clients regarding scheduling and service needs.
- Coordinated orientation, training, and continuing education requirements for employees.
- Maintained accurate records for employee schedules, attendance, and staffing updates.
- Assisted with recruitment, employee evaluations, and termination processes using sound judgment and organizational skills.
Education
Phlebotomy Certification -
Medical Institute
Midlothian, VA12.2007
Standard Diploma - undefined
Highland Springs High School
Henrico, VA06.2005
Skills
- Team Leadership & Staff Training
- Scheduling & Workforce Coordination
- Customer Service & Conflict Resolution
- Inventory & Operations Support
- Strong Communication & Team Collaboration
- Goal-Oriented with Strong Time Management
- Positive attitude with ability to motivate team members
Certification
- CDL - Class B with Passenger and School Bus Endorsements 2023
- Certified Phlebotomy Technician (CPT) 2007
Timeline
School Bus Driver
New Kent Transportation
12.2023 - Current
Assistant General Manager
GO Carwash
04.2022 - 02.2023
Staff Coordinator
All Nurses Care
01.2008 - 07.2020
Standard Diploma - undefined
Highland Springs High School
Phlebotomy Certification -
Medical Institute