Stephen McKenzie
Gatesville
Summary
Adept RV Technician with a proven track record at enhancing project completion rates and customer satisfaction. Skilled in electrical systems troubleshooting and renowned for exceptional teamwork and communication. Streamlined workshop processes, significantly improving efficiency without compromising on service quality.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
RV Technician
Gatesville RV Service and Sales
- Installed newly purchased equipment in recreational vehicles.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Contributed to positive online reviews by delivering exceptional customer service both in-person and via phone/email correspondence.
Hydrogen Fuel Cell Technician
Plug Power Inc
10.2017 - 04.2021
- Collaborated with cross-functional teams to successfully complete large-scale projects within tight deadlines.
- Provided technical support during the integration of new technologies into existing networks.
- Provided guidance to less experienced technicians on best practices in cell site maintenance, sharing valuable insights gained from years of hands-on experience in the field.
- Minimized service disruptions during scheduled maintenance windows, coordinating closely with other departments to ensure effective communication throughout affected areas.
Education
Master RV Technician Certified -
RVTI
Elkhart, INSkills
- Brake system maintenance
- Electrical systems troubleshooting
- Suspension systems
- Preventative maintenance planning
- Hydraulic systems
- Inventory management
- Diagnostic equipment usage
- Water system maintenance
- RV inspection procedures
- Solar panel integration
- Paint and decal application
- Sealant application mastery
- Plumbing repair expertise
- Cabinetry installation expertise
- Roof repair techniques
- Interior remodeling expertise
- Appliance installation mastery
- Solar inverter installation
- Flooring replacement proficiency
- HVAC system maintenance
- Awning installation and repair
- Battery system management
- Slide-out mechanisms
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Brake systems
- Multitasking Abilities
- Reliability
- Excellent communication
- Work order completion
- Electrical testing
Certification
RVTI Master Certified RV Technician
Timeline
Hydrogen Fuel Cell Technician
Plug Power Inc
10.2017 - 04.2021
RV Technician
Gatesville RV Service and Sales
Master RV Technician Certified -
RVTI
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