Stephen Navarro
Imperial Beach
Summary
Detail-oriented Security Officer and Service Technician with hands-on experience in property protection, inspections, and technical troubleshooting. Effectively communicates with customers and teams to maintain safety and efficiency in diverse environments. Committed to delivering reliable service and ensuring optimal equipment functionality.
Overview
14
14
years of professional experience
Work History
Service Technician (Apartment Maintenance)
IRVINE COMPANY
San Diego
01.2026 - Current
- Delivered exceptional customer service while resolving tenant maintenance concerns and inquiries.
- Communicated effectively with tenants to address maintenance issues and provide technical guidance.
- Adhered to safety protocols during service and repairs to ensure a safe working environment.
- Repaired plumbing fixtures such as sinks, toilets, showers, and tubs.
- Repaired windows and doors including locksets, hinges, weather stripping and thresholds.
- Replaced worn-out components with genuine parts for optimal performance of the system.
- Diagnose problems with electrical components by using multimeters or other diagnostic tools.
- Replaced light fixtures, ceiling fans, switches, outlets and wall plates.
- Installed appliances such as refrigerators, dishwashers, stoves and ovens and garbage disposals.
- Perform carpentry work such as replacing cabinet faces or door frames.
- Maintained records of service, repairs, and inventory in accordance with company policy.
TSA Agent
DEPARTMENT OF HOMELAND SECURITY
San Diego
05.2021 - 05.2025
- Facilitated apprehension of suspects by collaborating with law enforcement agencies, enhancing security response.
- Utilized analytical skills effectively while reviewing x-ray images, accurately detecting any possible threat objects or discrepancies.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Conducted thorough pat-downs of individuals to search for unauthorized materials and weapons, ensuring safety.
- Prevented unauthorized access to secure areas by verifying credentials for airport personnel and contractors.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Demonstrated vigilance in monitoring surveillance systems for suspicious activities within airport premises.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Performed routine audits of security measures, identifying weaknesses and implementing corrective actions to strengthen security protocols.
- Conducted training sessions for new hires, improving understanding of job responsibilities and compliance with company policies.
- Attended ongoing training sessions to remain updated on the latest transportation security procedures and technologies.
- Acted as lead in the absence of the lead agent, maintaining continuity of operations and team performance.
- Led informative presentations to educate travelers about TSA policies and requirements prior to screenings.
- Adhered strictly to confidentiality guidelines when handling sensitive information about passengers or incidents that occurred during screenings.
- Managed team of trained security professionals engaged in anti-terrorism activities.
Parking Enforcement Officer
PREMIUMPARKING
01.2020 - 05.2021
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Wrote and issued citations or warnings to owners of vehicles.
- Responded quickly to emergencies involving vehicles parked illegally near fire hydrants or other restricted locations.
- Responded to routine and emergency calls, ensuring prompt resolution of parking-related issues.
- Maintained detailed records of daily activities and incidents to support accurate reporting and enhance enforcement strategies.
- Educated public on local parking ordinances and regulations, increasing community awareness and compliance.
- Conducted training sessions for new employees to ensure understanding of company policies and procedures.
Construction Worker
SELF EMPLOYED SERVICES
San Diego
03.2012 - 12.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved materials efficiently to support project timelines and workflow.
- Worked independently in a fast-paced environment while meeting productivity and quality expectations.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Measured, threaded, and cut materials to correct angles.
- Conducted regular maintenance on plumbing systems, ensuring reliability and reducing risk of costly repairs.
Medical Technician Driver
HORIZON OXYGEN & MEDICAL EQUIPMENT
02.2015 - 03.2018
- Delivered 24-hour on-call driving services to support medical operations and patient needs.
- Collect and deliver medical beds and medical equipment to hospice facilities.
- Adhered to traffic laws and safety regulations to ensure safe and compliant driving.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained and inspected vehicle for damage after each shift to ensure reliability and safety.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Contributed to a safe environment by effectively disposing of hazardous materials according to regulations.
- Improved patient care by maintaining and repairing medical equipment, ensuring optimal performance and safety.
Skills
- On-call experience
- Security Guard certified
- Homeland Security trained
- Basic plumbing
- Interior and exterior expert
- Dedicated team player
- Bilingual in Spanish
References
Available upon request
Timeline
Service Technician (Apartment Maintenance)
IRVINE COMPANY
01.2026 - Current
TSA Agent
DEPARTMENT OF HOMELAND SECURITY
05.2021 - 05.2025
Parking Enforcement Officer
PREMIUMPARKING
01.2020 - 05.2021
Medical Technician Driver
HORIZON OXYGEN & MEDICAL EQUIPMENT
02.2015 - 03.2018
Construction Worker
SELF EMPLOYED SERVICES
03.2012 - 12.2020