Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Entrepreneur
Self-employeed
Raleigh, NC
10.2021 - Current
General Manager
Papa John's Pizza
Raleigh, NC
05.2012 - 09.2021
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Monitored progress by establishing plans, budgets and measuring results.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Shift Leader
Papa John's Pizza
Cary, NC
07.2008 - 04.2012
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Upheld company standards and compliance requirements for operations.
Education
High School Diploma -
Cary High School
Cary, NC
06-2008
Skills
Written Communication
Critical Thinking
Time Management
Quality Assurance
Self-Directed
Friendly, Positive Attitude
Data Entry
Team Building
Dependable and Responsible
Other Notables
Flagpole Repair and Installation
Organized and Lead Multiple Company Events( Marathon Run's, Convention Appearances, Coca Cola 500, and Multiple NCAA Vendor Events.