STEPHEN OWUSU NSIAH
Westerville,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Lead Inside Sales Representative
STG Logistics
04.2022 - Current
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Inside Sales Representative
LastMile | XPO Logistics
05.2019 - 01.2021
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Customer Service Dispatcher
LastMile, XPO Logistics
11.2017 - 05.2019
- Described product highlights and benefits to help guide purchasing decisions
- Researched issues through identification of similar past problems and recommended the most appropriate solution
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
Lead Sales Representative
Nordstrom
03.2012 - 11.2017
- Led sales team to exceed quarterly sales goals
- Monitored sales team performance and provided constructive feedback
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associate Degree - Business Management
Essex County College
Newark, NJ06.2013
High School Diploma - Studies
Irvington High School
Irvington, NJ06.2010
Skills
- Excellent problem solver
- Microsoft Office
- Negotiation skills
- Computer Enthusiast
- Sales experience
- Excellent communication skills
- Material handling
- Honest, trustworthy and punctual
- Excellent multi-tasker
- Works well as part of team
Timeline
Lead Inside Sales Representative
STG Logistics
04.2022 - Current
Inside Sales Representative
LastMile | XPO Logistics
05.2019 - 01.2021
Customer Service Dispatcher
LastMile, XPO Logistics
11.2017 - 05.2019
Lead Sales Representative
Nordstrom
03.2012 - 11.2017
Associate Degree - Business Management
Essex County College
High School Diploma - Studies
Irvington High School
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