Efficient professional with 25 years of transportation and delivery experience and proven knowledge of load management, customer service, and road safety. Aiming to leverage my abilities to successfully fill the role of a Ramp Agent within your company.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Auto Detailer
Enterprise Holdings
03.2024 - Current
Washed cars and trucks daily for rental company.
Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Delivery Driver
FedEx Express
11.2022 - 10.2023
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Package Delivery Driver
UPS Inc.
09.2020 - 09.2022
Loaded truck and properly secured items to prevent damage for deliveries.
Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
Maintained clean driving record and observed relevant traffic laws to reduce risks.
Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
Production Assembly Team Member
General Motors Assembly Plant
07.2013 - 01.2018
Assembling automotive parts, operating machinery, and maintaining a clean and safe work environment.
Collaborated with team members to assemble high-quality products on time, meeting customer specifications.
Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
Promoted a positive workplace culture by fostering open communication, collaboration, and mutual respect among team members.
Mail Carrier
United States Postal Service
01.2000 - 06.2005
Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.