Proven leader in operational excellence, with a track record of enhancing customer satisfaction. Skilled in mechanical recoveries and relationship management, consistently delivering results beyond expectations. Demonstrates a strong work ethic and mechanical knowledge, driving significant improvements in operational efficiency.
Travel to customers to perform repairs, troubleshoot and maintain machines.
Build customer relations to ensure my customers are happy and satisfied.
Order parts and inform customers on there issues with a solution.
Preventative maintenance on customers machines to further prevent breakdowns.
Organize and maintained truck.
Submit paperwork to customers.
Keep paperwork and book keeping updated for my accountant.
Traveled to customer’s sites to install, troubleshoot, and maintained all machine tool equipment/ controls for their organizations.
Utilized machine tool manuals and technical documents to research machine issues.
Read and interpret electrical, pneumatic, and hydraulic drawings/schematics.
Completed and submitted proper documentation related to the status of the machine.
Performed preventative maintenance on customer machine tool equipment.
Developed and maintained superior relationships with customers.
Performed general excavating by running bulldozers, excavators, semi dump trucks, wheel loaders, street sweepers, water trucks, hand and power tools.
Managed the maintenance of construction equipment.
Performed general equipment inspections, oil changes, tire repairs and changes, hydraulic line repairs, machinery greasing, equipment securing/chaining, paint and washed machinery