Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Perko

Chardon,OH

Summary

Proven leader in operational excellence, with a track record of enhancing customer satisfaction. Skilled in mechanical recoveries and relationship management, consistently delivering results beyond expectations. Demonstrates a strong work ethic and mechanical knowledge, driving significant improvements in operational efficiency.

Overview

6
6
years of professional experience

Work History

Owner/Operator

SMP Logistic Services
08.2023 - Current

Travel to customers to perform repairs, troubleshoot and maintain machines.

Build customer relations to ensure my customers are happy and satisfied.

Order parts and inform customers on there issues with a solution.

Preventative maintenance on customers machines to further prevent breakdowns.

Organize and maintained truck.

Submit paperwork to customers.

Keep paperwork and book keeping updated for my accountant.

Field Service Engineer

Haas Factory Outlet
11.2020 - 08.2023

Traveled to customer’s sites to install, troubleshoot, and maintained all machine tool equipment/ controls for their organizations.

Utilized machine tool manuals and technical documents to research machine issues.

Read and interpret electrical, pneumatic, and hydraulic drawings/schematics.

Completed and submitted proper documentation related to the status of the machine.

Performed preventative maintenance on customer machine tool equipment.

Developed and maintained superior relationships with customers.

Construction Worker

Great Lakes Crushing
08.2018 - 10.2020

Performed general excavating by running bulldozers, excavators, semi dump trucks, wheel loaders, street sweepers, water trucks, hand and power tools.

Managed the maintenance of construction equipment.

Performed general equipment inspections, oil changes, tire repairs and changes, hydraulic line repairs, machinery greasing, equipment securing/chaining, paint and washed machinery

Education

Install And Service

Midaco
Chicago, IL
01.2024

- Haas Certification

Haas Factory Outlet
Chicago, IL
08.2021

High School -

ECOT
Online Schooling
06.2017

Skills

  • Operations Management
  • Documentation And Reporting
  • Business Planning
  • Personnel Management
  • Strategic Planning
  • Relationship Management
  • Operational Reporting
  • Financial Planning
  • Strong Work Ethic
  • Mechanical recoveries
  • Dependable and reliable
  • Customer-Oriented
  • Mechanical Knowledge

Timeline

Owner/Operator

SMP Logistic Services
08.2023 - Current

Field Service Engineer

Haas Factory Outlet
11.2020 - 08.2023

Construction Worker

Great Lakes Crushing
08.2018 - 10.2020

Install And Service

Midaco

- Haas Certification

Haas Factory Outlet

High School -

ECOT
Stephen Perko