Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Powell

Marietta,GA

Summary

Dynamic sales professional with a strong competitive drive and a commitment to ethical integrity, recognized at Wipro Technologies for boosting client retention through exceptional after-sales support. Proven ability to enhance customer satisfaction and generate sales opportunities, leveraging leadership skills and accuracy under tight deadlines to exceed performance goals.

Overview

11
11
years of professional experience

Work History

Sales Associate

Progressive
10.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales and Retention

Wipro Technologies
10.2021 - 10.2023
  • Developed strategies to improve sales and retention of customers, boosting sales
  • Improved client retention rates by providing exceptional after-sales support and addressing concerns promptly.
  • Ranked among top-performing sales representatives within the organization due to exceptional work ethic and dedication to exceeding goals set forth by management teams.
  • Improved customer retention with exceptional after-sales support, ensuring repeat business and loyalty.

Sales Representative

AAA
03.2020 - 10.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Foreman/Carpenter

Marek Interiors
04.2014 - 01.2021
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.

Education

Vocational - Generator Repair

United States Army
Ft Belvoire
09-1981

Skills

  • Leadership exemplified through personal actions
  • Commitment to ethical integrity
  • Skilled in maintaining accuracy under tight deadlines
  • Strong competitive drive
  • Enthusiastic demeanor
  • Skilled in initiating cold calls

Timeline

Sales Associate

Progressive
10.2023 - Current

Sales and Retention

Wipro Technologies
10.2021 - 10.2023

Sales Representative

AAA
03.2020 - 10.2021

Foreman/Carpenter

Marek Interiors
04.2014 - 01.2021

Vocational - Generator Repair

United States Army
Stephen Powell