Stephen Powers
Brighton,MA
Summary
Detail-oriented Service Technician with proven history of Quality work. Frequently commended for great work and great quality. Respected by colleagues for years of experience and knowledge Committed to providing superior service and clear customer communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Technician/ Trainer
Vortex
12.2011 - Current
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Maintained regular communication with project managers regarding progress updates, change orders, or potential delays affecting timelines or budgets.
- Maintained a high level of professionalism in all interactions with customers, consistently receiving positive feedback for exceptional service.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Extensive Knowledge of all types of commercial and industrial doors.
- Provided technical support for colleagues.
- Completed all training provided and gained multiple certifications. Extended knowledge of commercial door products through research and troubleshooting
- Follow procedures put in place at Vortex and train others how to do so.
Journeyman Roofer
Black Roofing
03.2009 - 12.2011
- Cleaned up work areas upon completion of projects.
- Maintained professional relationships with clients through clear communication and exceptional service throughout each project.
- Assessed roofs for signs of damage or wear and tear after storms.
- Maintained regular communication with project managers regarding progress updates, change orders, or potential delays affecting timelines or budgets.
- Assisted in installation of skylights, solar panels and other roof accessories.
- Installed, repaired, and replaced single-ply roofing systems.
- Applied roof coatings to protect roof and extend lifespan.
Education
High School Diploma -
Legacy High School
Broomfield, CO05.2004
Skills
Great Customer Relationships
Attention to Detail
Punctual and Reliable
Extensive Knowledge of the industry
Great at Technical Support
Positive Attitude
Certification
- AAADM certification
- Fire Door certification
Timeline
Service Technician/ Trainer
Vortex
12.2011 - Current
Journeyman Roofer
Black Roofing
03.2009 - 12.2011
High School Diploma -
Legacy High School
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