Stephen Rader

• Greeted members upon arrival, offered assistance, and answered questions to build rapport.
• Checked member eligibility
• Answered multi-line phone system and enthusiastically greeted callers.
• Retail Sales
• Security
• Maintained clean and organized front desk areas to uphold a professional company image.
• Developed and maintained positive relationships with members.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Check membership eligibility
• Scheduled, coordinated and confirmed appointments for training sessions
• Security
• Answered telephone calls promptly and appropriately handled needs.
• Retail and Membership sales
• Maintained clean and organized front desk areas.

Various Duties including but not limited to

• Processed medical records requests from outside providers according to facility, state, and federal law.
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Generated and maintained statistical data related to medical records.
• Utilized electronic medical record systems to store, retrieve and process patient data.
• Verified accuracy of patient information in medical records.
• Maintained accuracy, completeness, and security for medical records and health information.
• Maintained patient confidence by keeping patient records information confidential.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.