Stephen Ray
Knollwood,TX
Summary
Driven professional with a proven track record at Texas Department of Transportation, enhancing team productivity and engagement through effective time management and collaborative strategies. Skilled in machine learning and fostering positive team dynamics, I excel in driving project success and safety compliance, evidenced by improved operational efficiency and team mentorship.
Overview
17
17
years of professional experience
Work History
Tech 2
Texas Department Of Transportation
Austin, TX
03.2020 - Current
- Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Improved team productivity by implementing effective time management strategies during projects.
- Facilitated brainstorming sessions for creative problem-solving, leading to successful project outcomes.
- Streamlined communication between team members, fostering a collaborative environment for project success.
- Mentored new Tech Members, providing guidance on project goals and expectations.
- Trained staff members on conducting projects and following safety procedures.
- Prepared reports for management regarding status and progress of daily construction sites.
- Assisted in preparing P.P.E materials and supplies for each project.
- Provided feedback and guidance to employees regarding progress and development.
- Resolved conflicts that arose between employees by listening to complaints and finding appropriate solutions.
- Ordered and maintained all P.P.E. , road material and equipment.
- Developed and monitored safety policies and procedures to facilitate safety of employees.
- Operating heavy equipment such as Sheets Foot, Steel Wheel, Pneumatic Roller, Dump Trucks, Skid Steer, Back Hoe, Front-end Loader, Forklift.
- Commercial Driver Class A, operating Tractor Trailer, 48', 53', 57', Sideload, and Tanker trailers.
Delivery Driver
Coca-Cola South West Beverages
Dallas, TX
03.2007 - 03.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Education
G.E.D. -
Ryan High School
Denton, TXSkills
- Machine Learning
- Friendly, Positive Attitude
- Attention to Detail
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Computer Proficiency
- Safety Training
- Inventory Management
- Team Leadership
- Documentation and Recordkeeping
- Decision-Making
- Staff Training
- Equipment Maintenance
- Customer and Service-Oriented
- Group Discussions
- Relationship Building
- Equipment Setup
- Facility Operations
- De-Escalation Techniques
- Facility Construction Oversight
Languages
Chinese (Mandarin)
Professional Working
Japanese
Limited Working
Timeline
Tech 2
Texas Department Of Transportation
03.2020 - Current
Delivery Driver
Coca-Cola South West Beverages
03.2007 - 03.2020
G.E.D. -
Ryan High School