Stephen Redemsky
Jackson,MI
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Spark
10.2023 - Current
- Presented order bills and collected payments for deliveries.
- Navigated routes with relevant map programs and GPS systems.
- Processed shipment documents neatly and efficiently for each load.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Assistant Head Chef
The Steel Coop
Livingston, Tennessee
01.2022 - 07.2023
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
- Trained kitchen workers on culinary techniques.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Coached kitchen staff on proper sanitation and safety protocols.
- Resolved conflicts between staff members in an efficient manner.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Quality Assurance Inspector
Perdue Chicken
Monterey, Tennessee
01.2021 - 01.2022
- Wrote detailed reports outlining performance, quality and defect rates.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Investigated customer complaints regarding product quality issues.
Restaurant Manager
Burgerking
Livingston, Tennessee
01.2018 - 01.2021
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw food preparation, production and presentation according to quality standards.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Managed accounts payable, accounts receivable and payroll.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
GED -
Western High School
Parma, MI10-2007
Skills
- Package scanning
- Delivery logging
- Customer service
- Communication
- Problem solving
- Positive attitude
- Multitasking and organization
- Point-of-sale system
- Documentation and reporting
- Quality assurance
- Map reading and navigation skills
- Customer interaction
Timeline
Delivery Driver
Spark
10.2023 - Current
Assistant Head Chef
The Steel Coop
01.2022 - 07.2023
Quality Assurance Inspector
Perdue Chicken
01.2021 - 01.2022
Restaurant Manager
Burgerking
01.2018 - 01.2021
GED -
Western High School