Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jose Stephen Rendel

Fall River,MA

Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Overview

5
5
years of professional experience

Work History

Security Officer

Hawthorn Medical
North Dartmouth, MA
07.2021 - Current
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Customer Service Representative

Uhaul Moving And Storage
Fall River, MA
05.2020 - 09.2021
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Supported sales team members to drive growth and development.
  • Consulted with customers to resolve service and billing issues.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Security Officer

pal american
Fall River, MA
09.2020 - 07.2021
  • Adhered to post orders while maintaining a visible presence around the property.
  • Assisted with crowd control during large events held at the facility.
  • Enforced access control measures in accordance with established procedures.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Checked for safety hazards and took corrective action when necessary.

Janitor

amazon warehouse
Fall River, MA
04.2019 - 09.2019
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Maintain janitorial supply inventory.
  • Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Serviced, cleaned and restocked restrooms.
  • Replace light bulbs when needed.
  • Sweep, mop and vacuum floors of all areas.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Education

High School Diploma -

Bmc Durfee High School
Fall River, MA
06-2018

Some College (No Degree) - Civil Engineering

Bristol Community College
Fall River, MA

Skills

  • Emergency Management
  • Stationary Surveillance
  • Electronic Surveillance
  • CCTV Monitoring
  • Access Control
  • Emergency Response

Accomplishments

  • won bible study

Languages

French
Professional
haitian creol
Professional

Timeline

Security Officer

Hawthorn Medical
07.2021 - Current

Security Officer

pal american
09.2020 - 07.2021

Customer Service Representative

Uhaul Moving And Storage
05.2020 - 09.2021

Janitor

amazon warehouse
04.2019 - 09.2019

High School Diploma -

Bmc Durfee High School

Some College (No Degree) - Civil Engineering

Bristol Community College

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Jose Stephen Rendel