Results-driven project manager with a strong track record in client communications and technical installation. Proven ability to oversee multiple projects, ensuring timely delivery and adherence to quality standards.
Overview
9
9
years of professional experience
Work History
Owner/Construction Subcontractor
Self
Rhome
04.2024 - Current
Installed and serviced equipment according to company standards.
Delivered technical support to customers during installation to ensure seamless operation.
Collaborated with team members to troubleshoot service issues effectively.
Conducted equipment inspections to ensure proper functionality and safety.
Educated customers on product usage and maintenance procedures.
Communicated with suppliers to order necessary parts for repairs and installations.
Identified potential new business opportunities based on customer feedback.
Replaced defective parts or systems to restore functionality.
Installed, configured and tested hardware components to ensure proper functionality.
Scheduled appointments with clients for installation or repair services.
Provided technical support to customers in person, over the phone and via email.
Ensured that work areas were clean and organized at all times.
Mounted and connected mechanical and electrical equipment according to specifications.
Inspected finished installations for accuracy and completeness prior to client sign off.
Adhered to company policies regarding quality assurance standards and procedures.
Project Manager
Hunter Douglas Architectural
McKinney
06.2017 - 04.2024
Led cross-functional teams to ensure project alignment and collaboration.
Managed client communications and expectations throughout project lifecycles.
Developed and maintained project plans, timelines, and budgets.
Coordinated project timelines and resources for architectural design initiatives.
Implemented process improvements that streamlined workflows across projects.
Facilitated regular status meetings to monitor progress and address challenges.
Oversaw budget allocations and resource management for various projects.
Managed multiple projects with competing deadlines simultaneously.
Established strong partnerships with teams, vendors, and contractors to facilitate project success.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Provided guidance to team members regarding tasks assigned to them.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Conducted periodic inspections of job sites for quality and progress.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Drafted project construction schedule and updated as job progressed.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.